Portfolio Manager

Who We Are

Tracing our roots back to 1920, EJF Real Estate Services has been a family-owned, family-operated business focused on community association management and real estate sales in the Washington, DC metropolitan area for over 30 years. Today, we are proud to be the largest DC-based property management company, serving hundreds of clients nationwide. Our deep market knowledge, hands-on experience, and commitment to exceptional service help communities thrive.

What You’ll Do

As a Portfolio Manager, you will be responsible for overseeing the day-to-day operations of a portfolio of community associations. You'll ensure compliance with governing documents, manage financial performance, support maintenance and vendor coordination, and foster strong client relationships. Whether working independently or alongside onsite staff, your goal will be to deliver outstanding service while enhancing property value and resident satisfaction.

• Provide full management services in accordance with association documents and applicable laws.
• Enforce association rules and regulations.
• Maintain thorough and accurate operational records.
• Negotiate vendor contracts and oversee competitive bidding processes.
• Ensure quality control for vendor work and pricing.
• Prepare and manage incident/accident reports and insurance claims.
• Attend required board meetings.
• Maintain calendars of contract renewals and key project dates.
• Oversee maintenance of common areas and building systems.
• Provide timely and professional communication to residents, boards, and vendors.
• Support emergency response and after-hours issues as needed.
• Prepare and present monthly management reports.
• Assist with drafting annual budgets for Board approval.
• Approve invoices and monitor spending against budget.
• Seek opportunities to reduce operating costs.
• Recommend and implement capital improvements and preventative maintenance.
• Oversee contractor and vendor performance, ensuring compliance with insurance, warranty, and quality standards.
• Support energy management and long-term capital planning.
• Hire, train, and supervise onsite staff with support from HR. 
• Perform other duties as assigned. 

What You Bring

• Bachelor’s degree or equivalent experience.
• 5–7 years of experience in portfolio or property management with community associations/HOAs.
• Industry certifications (CMCA, AMS) strongly preferred.
• Proven experience managing budgets and association financials.
• Strong organizational, leadership, and customer service skills.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Familiarity with property management software (e.g., Vantaca is a plus).
• Ability to work independently and proactively solve problems.
• Ability to multi-task in an evolving work environment. 

Our Core Values

At EJF, every team member is expected to embody our core values:

• Respect
• Teamwork
• Accountability
• Service
• Community
• Passion
• Integrity

What We Offer

We offer a comprehensive benefits package, including:

• Comprehensive medical, dental, and vision insurance
• Employer-paid life and disability insurance
• 401(k) with company match and immediate vesting
• Generous paid time off: 15 days PTO to start + 12 paid holidays
• Competitive salary based on experience

EJF Real Estate Services is an equal opportunity employer. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you require assistance during the application process, please contact us at [email protected].