Post Closing Coordinator

Luminate Bank® is more than a bank—we're Banking Brighter® by making financial success simple, accessible, and
rewarding. Whether you're purchasing a home, growing your savings, or planning for long-term stability, we offer expert guidance and personalized solutions to illuminate your path. Our seamless digital banking, tailored lending options, and wealth-building strategies empower you to take control of your financial future. With competitive rates, clear insights, and a customer-first approach, we help you make informed decisions with confidence. No matter where you are in your journey, Luminate Bank® is here to support you every step of the way.

Position Overview:
The Post-Closing Coordinator is a key contributor within the Receiver and Trailing Documents Department, responsible for the precise tracking, collection, and shipment of closed loan packages and trailing documents following closing and purchase. Serving as a vital link between title companies, investors, and internal teams, this role ensures all required documentation is received, verified, and delivered accurately and on time. The position involves reviewing a broad range of loan types, including but not limited to FNMA, FHLMC, FHA, VA, RHS, Bond Programs, and Conventional mortgage transactions. Success in this role requires exceptional attention to detail, strong organizational skills, and a proactive approach to maintaining quality, compliance, and efficiency across all post-closing processes.

Responsibilities and Duties:
- Receive, review, and audit recorded documents for accuracy and completeness
- Receive, audit and ship closed loan documentation to ensure all lender and investor requirements are met

- Prepare, scan, and ship final documents to investors while maintaining organized electronic and physical filing
systems
- Conduct thorough reviews of documentation and request timely corrections, follow up or clarifications from title
companies as needed
- Manage and monitor the pipeline to ensure all documentation is received, tracked, and completed efficiently
- Prepare loan files—including notes, allonges, and other applicable documents for shipment
- Input and maintain accurate data within Encompass to track requests, shipments, and overall document status
- Adhere to all FNMA, FHLMC, and investor delivery guidelines, policies, and procedures
- Support post-closing functions as needed

Qualifications and Skills:
- High School Diploma or equivalent
- Mortgage experience preferred
- Excellent organizational skills with strong attention to detail and accuracy
- Must be able to multi-task and prioritize workload
- Effective communication skills, written and verbal
- Ability to work as part of a team
- Excellent customer services skills
- Encompass Knowledge a plus
- Knowledge of mortgage documentation and regulatory requirements

Benefits:

• Excellent benefits package including health, pretax HSA, FSA accounts and dental & vision  


• Life and AD&D Insurance, as well as additional voluntary benefit possibilities 

• 401K with robust company match 

• Flexible PTO program  

• Earned Sick & Safe Time (ESST) 

• The opportunity to work for the Midwest’s fastest growing lender 

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.