Post Sales Account Specialist

What you’ll be doing:

• Proactively connect with customers through phone calls, emails, and text messages.


• Educate customers on the value of our Ironclad, Ironclad+, and Lifeproof Protection Plans.


• Listen, uncover customer needs, and recommend the best coverage options.


• Close sales and process transactions with accuracy and confidence.


• Track performance, manage your pipeline, and turn opportunities into results.


• Partner with store teams and leaders to deliver a seamless customer experience.


• Share insights and customer feedback to help shape future improvements.

What Makes You Successful:

•  You're a natural communicator who enjoys talking with people.


• You love helping customers find solutions that make sense for them.


• You're motivated by goals, results, and personal achievement.


• You stay organized and can confidently manage multiple customer conversations.


• You bring positivity, professionalism, and a customer-first mindset to every interaction.


• Sales, retail, customer service, or call center experience


• Appliance industry experience


• Warranty or protection plan sales experience


• CRM or sales system experience

Why You'll Love This Role

• Build meaningful customer relationships


• Earn success by turning opportunities into sales


• Develop valuable sales and consultative communication skills


• Join a collaborative team that celebrates wins and supports growth


• Make a direct impact on customer satisfaction and business results

What We Offer:

• Competitive Compensation ($16 per hour base + 30% of gross profit for commission) - Your earnings are in your hands!


• Supportive team culture. Work with professionals who inspire success.


• Set schedule (Mon-Fri, regular business hours). Work-life balance matters!


• Appliance discounts.  Generous employee discounts on appliances and accessories for your home.


• Health, dental, vision, and short-term disability benefits.


• 401k plan with company match.

Ready to Make Every Conversation Count?

If you're driven, customer-focused, and excited by the thrill of helping people while achieving goals, we want to hear from you. Join us and help customers protect what matters most.