Posting Clerk (Cash Poster)

The posting clerk performs secretarial and various general procedures associated with routine patient receipts. The position is responsible for running reports for auditing and identifying trends. This position will hybrid after successfully completing the training period!

**To be successful in this role you must live within 2 hours of the Des Moines Metro.

Key Responsibilities:

• NextGen (EMR system) Portal Payments
• Reoccurring payments
• Post Bath files
• Work auto or manual posting errors, zero pays not posted, duplicate payments, & payment transfers
• ERA/patient pay files
• Work Unapplied/Medicaid reports
• Balance and post EFT remits
• CPS posting tasks/posting corrections
• Assist with other duties as assigned
• Researches accounts as assigned – post correction or adjustment as needed
• Answers questions from billing and finance departments
• Provides excellent customer service
• Track and manage production spreadsheets as assigned
• Run daily, weekly and/or monthly reports for auditing Insurances paying below fee schedules, recognize denial trending
• Adding the Denial Reasons in Ceresoft as they are requested

• High school diploma with two years of previous experience working with medical billing accounts and/or posting
• Prefer two year post high school education with some experience in accounting, medical payments or billing
• Ability to maintain composure when confronted with fast paced and stressful situations
• Math skills to add, subtract, multiply and divide
• Basic computer skills; Microsoft Office Suite (Excel, outlook, word, etc)
• Ability to operate a 10 key calculator
• Able to identify, fix and re-file claims that need to be refilled according to processes
• Able to keep an error rate of below 3%
• Write procedures
• Run reports to track posting errors outside of the Posting Dept (Front Desk, Billing, etc)
• Adjusts accounts for zero pay remits, non-covered charges, PA charges, etc.
• Demonstrates ability to catch trends in billing and or posting and bring them to the lead or supervisors attention for consideration
• Report fee schedules which are paid correctly
• Demonstrates a consistent willingness to learn and assist coworkers with daily operations, projects and processes with minimal supervision or direction
• Consistently demonstrates a positive attitude, outlook and demeanor to all staff and patients
• Eligible and able to serve as a mentor to new employees by providing accurate training, shadowing and feedback to staff in order to assist team lead and supervisor in orientation and/or pilot programs
• Ability to recognize trending

Why Choose Iowa Ortho?

At Iowa Ortho, we are guided by our IMPACT values, and we believe in fostering a culture that prioritizes both professional excellence and compassionate care:

• Innovation that Drives Positive Outcomes (I)
• Motivation for Exceptional Care (M)
• Passion for Quality in Everything We Do (P)
• Accountability Through Open and Honest Communication (A)
• Commitment to Continued Growth (C)
• Teamwork (T)

• Competitive Benefit Package: Competitive pay, health, dental, paid time off, paid holidays, 401(k) with company match, profit-sharing, employee discounts and more.
• Center of Excellence: Physician-owned orthopedic clinic and surgery center dedicated to providing exceptional medical care to the people of central Iowa. Discover why Iowa Ortho is a recognized center of excellence in orthopedic care.
• Cutting-Edge Environment: Work in a state-of-the-art facility that embraces the latest advancements in medical technology.
• Team Atmosphere: Join a collaborative team that supports one another and is committed to enhancing patient care.
• Professional Growth: Opportunities for career advancement and continuous learning.

Join our team and be a part of our commitment to delivering gold-standard healthcare!

*Please note our first point of contact may be by email. Please check your spam folder, as unknown senders sometimes wind up in spam or junk.

Iowa Ortho is a privately held medical practice. Candidates who receive a conditional offer of employment at Iowa Ortho will be required to complete a criminal background check, education verification, reference checks, and an initial TB test.

Iowa Ortho is committed to a diverse and inclusive workplace. Iowa Ortho is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.