Postsecondary Navigator North10

Description

This is a fulltime salaried role with benefits. The Postsecondary Navigator is passionate about advising adult learners as they progress through their academic journey, including pre-enrollment and admissions through graduation. The Navigator  will also support and guide learners as they work towards completion of courses, professional development opportunities, selected training, and industry-recognized credentials.  The Navigator  will help motivate adult learners to develop skills needed to be successful throughout their careers including; navigating learning options,  time management, and study skills. The Navigator  will help to determine adult learners strengths, and ensure  adult learners are working towards careers that fit their talents and goals.  The Postsecondary Navigator will regularly communicate with individual advisees and with their selected group of adult learners to advise them on the college admission processes, financial aid options, and training opportunities. The Navigator  will also collaborate with external connections, including college counselors and community based organizations to provide adult learners with timely and relevant information and resources. The Navigator  will partner with college and university representatives in gathering relevant adult learner information and provide adult learners with best fit options for their academic and learning success, based on researched information.  

Requirements

Duties and responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Coach adult learners toward their college degree through weekly, highly relational advising meetings, ongoing touch points, and data monitoring through Salesforce and other data management systems.
• Provide comprehensive support through individualized learning plans that may include recommendations for tutoring, mentoring, and instruction on study skills and time management.
• Provide assistance in providing adult learners with information to address institutional back balances and federal adult learner loan default.
• Discuss career, professional development, and educational goals with adult learners per Graduate Philadelphia’s Career Integrated Learner Advising model.
• Provide information about community and professional referrals to wraparound services and appropriate programs.
• Monitor and document progress of assigned adult learners. 
• Display an interest in adult learner development and identifying adult learner strengths and weaknesses.
• Build rapport with adult learners and be an extra source of support throughout the completion of their college, certificate, certification, professional development, and/or training programs.
• Represent the organization at virtual, hybrid, and in-person events designed to support adult learners and partners.
• Assist to inform, develop and deliver programs and training for adult learners, providers, and partners.
• Assist with outreach, community engagement, and communication about Graduate Philadelphia and services provided.
• Strong working knowledge of identifying and addressing the needs of diverse populations including returning citizens, justice involved individuals, foreign-credentialed individuals,  and a broad range of nontraditional learners.
• Conducting presentations and workshops on advising related topics.
• Other duties as assigned.

Skills and Qualifications

• High School Diploma, required. Bachelor’s degree, preferred.  
• 1-2 years experience in Higher Education, Career Development, Counseling, Non-Profit Management, Adult Learning, or related field, preferred. 
• Familiarity with college admissions processes, financial aid, and adult learner resources.
• Familiarity with vocational programs, apprenticeships, internships,  externships and service learning.
• Knowledge of coaching, instructional, adult learner advising best practices, and mentoring techniques.
• Knowledge of career and education assessments and inventories.
• Excellent listening, verbal and written communication skills, and ability to develop strong relationships and effectively communicate with both internal and external audiences.
• A desire to help adult learners succeed.
• Proven ability to work with diverse adult learner populations and in addressing diverse adult learner needs
• Strong interpersonal and communication skills with diverse populations.
• Detail-oriented with the ability to manage multiple projects at a time.
• Bi-lingual - Spanish fluency required