Practice Coordinator

Company : Mindy Thompson, Dds

Job Description - Practice Coordinator

Practice Coordinator

We are a well-established, single-doctor private dental practice preparing for an exciting season of growth, including the addition of a second dentist and a brand-new office. We are seeking a Practice Coordinator to serve as the heartbeat of our front office—overseeing new patient growth, team coordination, and daily operational flow.

This is not a traditional front desk role. This position is ideal for someone who thrives in leadership, values culture, and understands that an exceptional patient experience starts long before a patient ever sits in the chair.

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What You’ll Be Responsible For

New Patient Experience & Growth
• Managing all new patient inquiries from first contact to first visit
• Coordinating new patient onboarding and follow-up
• Owning recall systems and schedule optimization
• Monitoring and improving patient flow and satisfaction

Marketing & New Patient Development
• Coordinating internal and external new patient marketing efforts
• Working with the doctor and team on social media, community outreach, and referral growth
• Tracking new patient sources and identifying growth opportunities
• Helping maintain a consistent, boutique brand voice across platforms

Team Coordination & Scheduling
• Creating and managing staff schedules
• Tracking PTO and coverage
• Serving as the first point of contact for staff concerns, questions, and day-to-day issues
• Supporting a positive, professional, and team-centered culture

Daily Operations
• Leading daily huddles and front office flow
• Ensuring smooth communication between clinical and front office teams
• Training and supporting front desk systems and protocols
• Problem-solving scheduling or patient concerns as they arise

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What This Role Is Not
• This role does not handle insurance, collections, or financial reporting
• Those responsibilities are managed by a separate Business Manager, allowing this role to stay focused on people, patients, and operations

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Who We’re Looking For
• Dental experience required
• Strong leadership and communication skills
• Organized, confident, and solutions-oriented
• Comfortable handling staff conversations with professionalism and discretion
• Marketing-savvy or interested in learning patient growth strategies
• Someone who takes ownership and pride in their role

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Why You’ll Love Working Here
• Non-corporate, privately owned practice
• Supportive, close-knit team with long-term staff
• Doctor who values integrity, relationships, and conservative dentistry
• Opportunity to grow into a high-level leadership role as the practice expands
• A culture that prioritizes respect, teamwork, and excellence

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Position Details
• Full-time
• Competitive pay based on experience
• Benefits available
• Growth and leadership opportunity

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How to Apply

Please send your resume and a brief note telling us why this role excites you to:
[email protected]

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Practice Coordinator

Job Description - Practice Coordinator

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