We are searching for a creative Practice Coordinator/Surgical Scheduler to join our experienced team at Company Confidential in Boston, MA.
Growing your career as a Full-Time Practice Coordinator/Surgical Scheduler is a remarkable opportunity to develop essential skills.
If you are strong in adaptability, research and have the right attitude for the job, then apply for the position of Practice Coordinator/Surgical Scheduler at Company Confidential today!
Job Description:
Title: Practice Assistant/Surgical Scheduler
Schedule: Full-time, Monday-Friday 8:00am - 5:30pm
Pay range: $25-27/hour DOE
Candidates MUST be bilingual in English & Spanish
Responsibilities
- Coordinates all registration and visit-related activities for new patients to the practices.
- In collaboration with the Practice Manager(s), serve as point person for patient satisfaction efforts and improvement initiatives.
- As a member of the ambulatory practice leadership team, the Ambulatory Practice Coordinator is responsible for ensuring all patients and family members are attended to in a professional and compassionate manner.
- Serves as patient liaison to communicate patient needs and feedback to appropriate clinical team members.
- Works with new patient or patient representative to obtain all records, films, and pathology reports prior to visit to optimize the initial visit and prevent re-testing.
- Processes new patient referrals as appropriate, which may require interaction with the referring physicians’ offices, insurance, patient access services, and managed care personnel.
- Obtains referrals for patient appointments not acquired the Patient Service Center and processes payment for self-pay patients.
- Provides information to new patients to ensure a smooth transition from referral call to registration to billing/ financial counseling.
- Serves as an administrative lead to ensure that all new patient experiences are optimal given our current resources.
- Coordinates and facilitates collection of patient feedback through focus groups and/or patient surveys.
Requirements:
- Bilingual in English & Spanish
- At least 1 recent year of patient service, medical secretary, front desk, or surgical scheduling experience
- Knowledge of Epic EMR systems
- Strong interpersonal skills required due to sensitive nature of the work. Must be comfortable to speak with patients about potential obstetrical risk and outcomes.
- Ability to think independently and multi task
- Must be able to work collaboratively with both the administrative, nursing and attending staff.
- Strong analytical skills
Benefits of working as a Practice Coordinator/Surgical Scheduler in Boston, MA:
● Company offers great benefits
● Opportunities to grow
● Attractive packageCompetitive Pay