Practice Manager

Description

Talent That We Are Seeking:

ArkVets is seeking an experienced veterinary practice manager with a passion for business leadership willing to take on a practice with lots of potential. Are you looking for a place where you can make a powerful difference in the customer experience, be a valued team member, grow strong business practices, and lead your team in the mission and values of the company? ArkVets is where leaders are empowered to do all this and more. 

About Us:

We are an established privately owned business with 3 successful clinics. We strive to have 6-8 doctors per clinic with a support staff count that is tailor made to each doctor's needs. Each of our facilities provides state-of-the-art equipment (CT Scanner, Endoscopy, Ultrasound…) and the ability to refer cases within the ArkVets team and beyond. Our business model is general practice with urgent care same-day services offered Monday - Saturday. We are looking for an experienced, mature, and compassionate manager to help guide our team, grow the practice's community presence, and promote extraordinary client engagement. 

ArkVets Mission:

To Provide Health and Healing for a Lifetime fostering the human-animal bond.

ArkVets Values:

1. Make Magic Happen
2. Do the Right Thing
3. Contagious Curiosity 

The right candidate will have the following core competencies:

• Kind and firm action taker.
• Adaptability to quick changes and needs of the practice operations.
• Ability and experience in implementing and maintaining the standards within the practice.
• Maintain and hold the team to the AAHA Standards of Care.
• Commitment to extraordinary client experience and patient care.
• Diligent with quick and accurate responses. 
• Proven trustworthy veterinary leadership success.
• Experience and understanding of P&L statements.
• Understand and fully align with the company's mission and values.
• Understands measurements based on multiple KPI metrics provided daily! 
• Love to be measured and to achieve A+.
• Teachable and Coachable.
• Active learner eager for growth.
• Above all else, a self-starter that can report out and meet set deadlines without being micromanaged.

Requirements

• Must have 5 years of hospital management experience in a Veterinary environment.
• Managing inventory costs and turnover in a timely and accurate manner.
• Work closely with Medical Director to have a well-run facility.
• Leading, training, and building the team in consistent execution of the company's protocols, processes, and standards.
• Ensuring adoption, training, maintenance, and use of equipment.
• Maintaining a clean, well-organized, and well-cared-for hospital.
• Ownership of the hospital's online reputation.
• If this is exciting to you and you believe that you could be radically successful, please apply with your resume and a cover letter of why you would be a good fit. We look forward to meeting you and welcoming you to our tribe!

Starting Salary: Competitive Salary plus monthly bonus objectives