Practice Manager

Description

We have an exciting opportunity for an enthusiastic, fun and motivated full-time Practice Manager to join our wonderful team at Forest Hill Vet Hospital! 

We are a highly regarded, busy, small animal veterinary practice in East Melbourne. Our clinic is well equipped with all the toys needed to work up cases to high clinical standards, including digital X-ray, dental X-ray, dedicated surgical suite, IM3 dental base, capnography/Bionet monitoring machine, Ultrasound and endoscopy. 

We use Rx Works as our PMS. 

Our culture is one of personal & professional development, with our cohesive and collaborative team sharing skills across different specialities including surgery – soft tissue & orthopaedic, oncology and reproduction. 

Benefits of Joining Us: 

• Competitive hourly rate and benefits package.

• Supportive and collaborative team environment.

• Access to training centres, online courses and dedicated practice manager programs.

• Opportunities for career growth and development.

• Flexible working hours to suit your lifestyle.

• Staff discounts, including Health and Wellbeing benefits

• Employee Referral Bonus’

• Paid parental leave and return to work bonus

Your responsibilities: 

• Supporting and coaching the team 

• Ensuring smooth day to day running of the practice 

• Stock management, rostering, and other practice administration tasks 

• Managing business financials such as budgeting and P & L reporting 

• Identify staff training needs 

• Providing exceptional customer service and care to all clients and patients 

• Local marketing activities 

• Growth mindset and the development of new business to business opportunities 

About You:

• At least 2 years in a practice leadership or head nurse role in a veterinary or animal related field

• Be committed to high standards of service excellence and clinical care

• Experience with practice management systems or appointment book management skills and are computer confident

• Have strong problem solving, decision making and organisational skills

• Good understanding of people and employment obligations

• Good knowledge of workplace health and safety regulations

• Experience or interest in change champion and project management

• A genuine, warm and supportive style that enjoys caring for people who care for animals.

Apply Now!

If you’re looking to make a real impact in a vibrant, rewarding clinic, we’d love to hear from you. Apply now to become part of our amazing team at Forest Hill Veterinary Hospital.

We can’t wait to meet you!