Job Description - Practice Manager_
**Join our team at UPMC!**
**UPMC is hiring a Full-Time, Practice Manager to support our busy NeuroSciences Institute office in Harrisburg.**
**Excellent benefits, a pleasant work environment, and friendly team are just a few of our perks. Apply today!**
**Shift is Mon.-Fri. 8:00am- 5:00pm.**
**May occasionally have an early or late meeting.**
**Purpose:**
Responsible for directing, supervising and coordinating staff and operations at physician offices and clinic sites in order to provide quality, cost-effective care.
**Responsibilities:**
+ Manages daily operations at physician offices and clinic sites and coordinates work activities. Manages schedules and call-offs. Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
+ Manages all functions of the financial and patient management system at physician offices.
+ Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc.).
+ Integration of new physicians into CMI practices.
+ Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
+ Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.
+ Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
+ Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.
+ Identifies and resolves work problems to ensure quality patient service.
+ Communicates effectively with senior management and physicians providing regular updates on operations.
+ Bachelors Degree + 3 years of management experience w/ 1 year healthcare experience
+ OR Associates Degree + 3 years healthcare experience and 3 years of management experience
+ OR High School Diploma + 5 years healthcare experience and 5 years of management experience **Licensure, Certifications, and Clearances:**
+ Act 34 with renewal
**UPMC is an Equal Opportunity Employer/Disability/Veteran**
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