Practice Manager- Palliative Care

Practice Manager- Palliative Care

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Palliative Care leadership team in the role of Practice Manager.

Accountable for directing and facilitating many aspects of management both for the patient care staff as well as for the clerical staff in order to deliver efficient, effective and quality patient care. Assists the Director in planning, directing and overall operations within their areas of responsibility. Provides the day to day supervision in assigned patient services areas, financial management and facility adequacy of their assigned areas. Maintains optimal communication and collaboration between practice staff, physicians, external customers and appropriate health system staff to ensure service delivery that exceeds the needs and expectations of customer bases towards service excellence.

This is a hybrid role Monday-Friday day shift with onsite expectations of 3 days per week once initial training is complete. Ideal candidates will have experience with hospice/end of life care or complex diseases.

Key Relationships

Reports to: Service Line Administrator

Direct Reports: 8-9

Key Relationships: Oncology, Hospice, Neurosciences, Gastroenterology, Cardiology, Geriatrics

Candidate Qualifications

Candidates for the position will be evaluated according to the following criteria and competencies.

• Requires 5-7 years of experience in a related field.
• Bachelor's Degree or equivalent years of experience is required.
• American Heart Association Basic Life Support (BLS) Healthcare Provider Certification required.
• Requires knowledge of Third party payer regulations.
• Prefer a Master's degree in Health Care Administration or a Bachelor's degree in Business, Management or health care related field with a minimum of 2 years of concurrent management experience within an ambulatory/physician practice setting.
• At least three years of prior experience in a business office and clinical setting with management experience is preferred.

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 16 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care.  IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana. 

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.