Direct Practice Support:
- Implement products and execute ACO initiatives with direction from Market Leadership.
- Accountable for implementing and supporting wellness visits, transitions of care, active management and ensuring practices meet goals set forth in mutually developed Practice Transformation Plans.
ACO Training & Development:
- Work to assist in training office staff and physicians & providers (in coordination with Aledade's Value Based Care Curriculum") on processes and technologies.
- Provide continual assessment of practice’s and staff’s training needs.
- Develop and nurture lasting relationships and engagement with physicians, providers, and healthcare system executives to support and enhance financial and quality performance across performance metrics.
Customer Success:
- Listening to practices concerns, relaying important information to Manager/Leads to understand opportunities for improvement.
Minimum Qualifications:
- Must be resident of Maryland, Delaware, or DMV area
- Graduate of an accredited college or university. 4-6 years of significant and relevant work experience in medical practice management in lieu of educational requirements may be accepted, particularly with significant administrative experience in a clinic setting.
- 3 years of experience with Electronic Health Records (EHR) for clinical/practice management processes
Preferred KSA's:
- Excellent oral and written communication skills (i.e., public presentation skills), organizational and project management skills, and team-building skills
- Familiarity with process mapping and work-flow analysis tools
- Excellent computer skills and willingness to learn additional software applications
Physical Requirements:
- Sitting for prolonged periods of time
- Extensive use of computers and keyboard
- Occasional walking and lifting may be required
- Willingness and ability to travel up to 25% across the Maryland/Delaware market to conduct local practice visits (est. a few times a month).
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