Prattville - Customer Concierge - Full-time

We are seeking a friendly and helpful Receptionist (Customer Concierge) to manage incoming calls, assist customers, and support our team. The ideal candidate will have a customer service background and a basic understanding of automotive service.

Key Responsibilities:

• Answer incoming telephone calls in a warm and professional manner.


• Gather relevant information to efficiently transfer calls to the appropriate person.


• Log missed calls and  ensuring follow-up as needed.


• Take messages and send/receive electronic communications. 


• Provide exceptional customer service to enhance client satisfaction.

Qualifications:

• Previous experience in customer service, administrative, clerical, or call center roles.


• Familiarity with automotive sales/service is a plus.


• Strong phone and written communication skills.


• Proficient computer skills.


• Courteous and pleasant demeanor with excellent interpersonal skills.

If you are enthusiastic about providing excellent service and thrive in a dynamic environment, we would love to hear from you!