Pre-Owned Sales Manager

Pre-Owned Sales Manager will contribute to the department's success by managing lease returns and acquisitions. This role will also process CA DMV-compliant purchase paperwork, manage inventory quality, manage wholesale versus retail disposition, and all other Pre-Owned Department management tasks.

REQUIREMENTS AND QUALIFICATIONS

• High school diploma or equivalent


• Valid California driver’s license and insurable


• California Automotive Salesperson license


• Previous sales experience


• Basic understanding of vehicle financing


• Knowledge of Tekion CRM preferred


• Effective relationship-building skills including post sale relationship management skills


• Demonstrate subject matter expertise


• Effective communication skills in dealing with customers, employees, and business partners; ability to communicate enthusiasm for vehicle brands; excellent


• Customer service, interpersonal, and verbal and written communication skills


• Attention to detail, excellent organizational skills, superior time management skills, ability to work as a team and with minimal supervision


• Flexible and ability to adapt to the demands of business needs

DUTIES AND RESPONSIBILITIES

• Oversee pre-owned sales personnel and support staff


• Understand vehicles sold by O’GARA by studying characteristics, capabilities, and features; compare and contrast competitive models


• Qualify buyers by understanding prospective customers’ requirements and interests; matching requirements and interests to various models; building rapport


• Demonstrate operation of vehicles in the showroom by explaining characteristics, capabilities, and features; test drive vehicles with customers; explain vehicle warranties and services


• Close sales by overcoming objections; asking for sales; negotiating price


• Provide new vehicles to customers through an established delivery process, ensure that the customer understands the vehicles’ operating features, warranty, and all paperwork


• Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction, loyalty and long-term clientele including suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions


• Provide sales management information by completing reports


• Update job requirements and vehicle brand knowledge by participating in educational opportunities; reading professional publications


• Enhances O’GARA’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

• Periodically perform other job-related duties as assigned by management, including assisting with the work of other members of Sales Dept. if business necessitates

EMPLOYEE BENEFITS

•   Health, Dental and Vision coverage for Employee


•   Paid time off


•   Employee vehicle purchase plans


•   Discounts on products and services


•   Paid training and growth opportunities


•   401(k) Plan 

Compensation: $75-$95k/ annually plus commission

We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.