Prep Technician

Job Title: Prep Technician

Company Summary

Crystal Clean Auto Detailing, founded in 2006 and based in Grand Rapids, Michigan, is the largest detailing operation of its kind in the Midwest. We serve over 30 dealerships, thousands of retail customers, body shop accounts, and maintain partnerships with Standard Parking Corporation and the Gerald R. Ford International Airport. Our 35,000 sq. ft. facility supports a growing network of operations across the region.

What is the role?

The Prep Technician is responsible for preparing vehicles for the detailing or reconditioning process. This includes washing, documenting, and staging vehicles while ensuring cleanliness, organization, and accuracy before they move to the next phase.

What will you be responsible for?

• Photographing all incoming vehicles in accordance with the photo SOP
• Reviewing work orders and verifying the correct service type and notes
• Bagging and tagging all customer belongings found in vehicles
• Power washing and clay barring vehicles to remove exterior contaminants
• Following specific prep procedures based on vehicle condition and assigned services
• Keeping the prep bay clean, stocked, and well-organized throughout the shift
• Moving vehicles safely and parking them for the next step in the workflow
• Restocking towels, chemicals, and prep materials at the end of each shift
• Reporting vehicle issues or missing work order information to the supervisor

What will you be accountable for?

• Accurate documentation and vehicle intake procedures
• Timely and consistent vehicle preparation
• Clean and efficient prep area operations
• Careful handling and staging of all vehicles
• Communication of discrepancies or quality concerns