Pre-Registration Insurance Specialist/Medical Office Specialist - Primary Care

You belong here! At Family Health West, you’re more than an employee, you’re family. 

When you enter our facility, you know it’s Family Health West because, well, the color speaks for itself. You’ll be part of a team that strives to bring color to care in a vibrant environment by creating fun, effective treatment programs helping to empower and inspire our patients while providing the tools and care they need to achieve their wellness goals. 

When we say you’ll do what you love, we mean it! Welcomed by open arms and warm smiles, you’ll join a team that encourages professional growth. We are sure to put on our listening ears when you share new ideas and approaches to care because that’s what got us to the top! You’ll wear your badge proudly, knowing that you contribute each day, to providing care that is unmatched, in western Colorado.

So, what are you waiting for?! Fill out the application now, and when you hit send do a little happy dance knowing that you just made our day. If it still sounds too good to be true, come see for yourself. Call us to schedule a tour and meet your new best friends!

About Family Health West

Our roots go deep -- founded by the community in 1946, it’s no wonder our hospital feels like coming home. We were built from the ground up with the hands of our own community, a labor of dedication and hope by our people, for our people, for the future. 

At Family Health West we go beyond what corporate hospitals deliver, we’ve created a culture of prosperity where warmth, passion, and care flourishes. As we focus on continually improving outcomes for patients, our network of healthcare providers includes a 25-bed critical access hospital, one of the largest rehab providers in western Colorado, outpatient surgical services, specialty clinics, emergency services, skilled nursing, and assisted living facilities.

Nestled at the base of the Colorado National Monument, Family Health West has an outdoor paradise at your back door. The community culture is fitting for outdoor lovers, bikers, hikers, or those just simply soaking in the panoramic views.

ESSENTIAL FUNCTIONS:

*  Always conducts themselves in a professional manner. Maintains patient/resident/employee privacy and confidentiality at all times.
*  Reliable and punctual attendance is essential; expected to be at job as scheduled each scheduled day.
*  Communicate necessary information to others as appropriate.
*  Participate as a team member and is accountable for own work responsibilities.
*  Strong Knowledge of health insurance
*  Detail Oriented and Task Driven.
*  Verify patient insurance eligibility, benefits and coverage limitations
*  Collaborate with scheduling, prior auth and billing teams to ensure smooth patient flow
*  Serve as primary contact for pre access registration and insurance verifications inquires
*  Identify and resolve coverage discrepancies before patients visits or in real time supporting registration staff needs.
*  Stay current on insurance plans, policies and payer requirements including Medicare and Medicaid
*  Confirm prior authorizations for all applicable services before the scheduled visit
*  Respond to patient or team inquiries in real time
*  Verify 100% of patient insurance eligibility 24-48 hours prior to visit
*  Serve as primary contact for registration and insurance verification inquires in real time
*  Completing and releasing medical records, as needed.
*  Other job related duties as assigned, may include scheduling and managing patients, scheduling of appointments, assembling patient forms for appointments, and         assisting with office phone calls.
*  Communicates the scheduling and patient process
*  Alert Registration Training Support Specialist to any insurance issues in an efficient and timely manner.
*  Provide support of updates and demonstrates strong communication skills both oral and written.
*  Enter and update patient data in EMR

Wage starts at $18.55 and goes up with experience

Immunizations required for employment, including flu vaccine

Benefits

FHW offers a full benefits package including:
FOR ALL EMPLOYEES:
Employee Assistance Program
403 (B) with 4% match from FHW and zero day vesting schedule
FOR FULL TIME EMPLOYEES WORKING AT LEAST 30 HOURS A WEEK
Medical Plan Options:
I. PPO plan with copay/coinsurance and lower deductible
II. High Deductible Health Plan with the option for a Health Savings Account.
III. Telemedicine includes in both plan options.
Dental
Vision
Life Insurance/ Accidental Death and Dismemberment Insurance
Disability Insurance with a Short and Long Term Option.
Critical Illness and Accident Plans
Cafeteria Options: Health Reimbursement/ Flex Savings 

A host of other options to include: Pet Insurance, Identity Protection, Travel protection,