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Pre-Registration Specialist

icon building Company : Keystone Advisors
icon briefcase Job Type : Full Time
icon geo-alt Matteson, Il

Number of Applicants

 : 

000+

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Job Description - Pre-Registration Specialist


Keystone Advisors is looking for a Pre-Registration Specialist to support one of our healthcare clients in Matteson, Illinois.

This is a hybrid position.

Job Summary:
The Pre-Registration Specialist collects information to preregister patients, verifies insurance eligibility, and/or other payment sources. The scope of services will include, but not limited to, outpatient services, same day procedures, and other ambulatory and hospital-based
services. This role will also Identify and determine order of priority for coordination of benefits (COB). Responds to customer concerns and reports status to Supervisor or
Manager.

Typical Duties:
  • Uses available reporting or schedules to identify patients needing pre-registered for services.
  • Contact patients via telephone to pre-register prior to scheduled appointments.
  • Conducts initial screening of self-pay patients to determine eligibility for financial assistance of hospital-based outpatient services.
  • Registers patients for all services, ensuring accuracy and minimizing duplication of medical records.
  • Obtains and updates all necessary demographic and insurance information.
  • Contacts insurance companies to verify eligibility and benefits and obtain pre-authorizations within established timeframes.
  • Correctly document notes and activities performed on a patient account.
  • Answers all inbound phone calls in an efficient and professional manner.
  • Adheres to key performance indicators (KPI's) to meet departmental and organizational pre-registration goals.
  • Performs other duties as assigned.
Knowledge, Skills, Abilities and Other Characteristics:
  • Knowledge and understanding of Federal, State, and local healthcare regulations.
  • Knowledge of Microsoft Office Suite
  • Strong customer service skills
  • Excellent verbal and written communication skills
  • Ability to follow HIPAA standards and comply with patient confidentiality policies.
  • Ability to multi-task and meet quotas and deadlines.
  • Demonstrate diligence, accuracy, and precision.

Minimum Qualifications
  • High School diploma or GED equivalent
  • Three (3) years of experience in patient access or patient registration in a health care setting
  • One (1) year of data entry experience
Preferred Qualifications
  • Prior call center experience
Compensation Package:
  • Competitive Salary
  • Paid Time Off
  • Health, Vision & Dental Insurance
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Short & Long Term Disability
  • 401(K)
  • Life Insurance
      
Original job Pre-Registration Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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