Pre-sales Representative

Position Summary

Provide high quality customer service and strong customer relationships; service designated customers to meet or exceed sales objectives, follow product rotation and maintain accurate inventories of sold products to ensure customer satisfaction.

Essential Job Functions

• Schedule regular in-store appointments to increase product sales, including but not limited to, negotiating new product placement, specials, increased shelf space and increased volume.


• Complete order process and scheduling; ensure order is placed properly and customer commitments are communicated timely and accurately; ensure product flow and service levels meet or exceed customer contract and/or expectations; troubleshoot and resolve customer issues.


• Coordinate and set up advertising and in-store promotions in collaboration with management.


• Obtain proper authorization and signatures from customers for promotional agreements.


• Maintain store shelf standards and inventory through various merchandising strategies, including but not limited to rotation of products; ensure pricing matches current promotions.


• Coordinate with management to schedule in-store brand representatives to sell/promote products.


• Provide feedback to Sales Management regarding quality of service and deliveries.


• Troubleshoot and resolve inventory billing adjustments and reconciliation in collaboration with administration.


• Other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent.


• License/Certifications: N/A


• Preferred Qualifications: Three years of sales experience; Food product or consumer packaged goods sales experience.

Knowledge, Skills & Abilities (KSA’s)

• Fully fluent in Spanish and English.


• Driver’s License which meets company requirements.


• Personal vehicle which meets company standards for licensing and insurance.


• MVR which meets Sigma driving standards with review by Talent & Culture.


• Working knowledge of Microsoft Outlook, Word and Excel.


• Excellent communication, interpersonal and customer service skills, must be able to communicate effectively.


• Must demonstrate strong organizational, time management, and communication skills.

Environmental/Working Conditions

• Able to work in a cold environment of approximately 34˚ F for prolonged periods of time.


• Able to travel up to 25% of the time to support remote sites, including overnight stays for up to 5 days at a time. 

Physical Requirements

• Able to sit and drive for a full shift of at least 8 hours.


• Able to stand for at least 4 hours.


• Can repeatedly twist, turn, kneel, stoop, stand, rotate, bend, push, or pull to move 30 pounds.


• Able to repeatedly move a 75 pound load on a cart/hand-truck without assistance.


• Able to climb up/down, in/out of vehicle.