Prescription Coordinator

Are you interested in working for New Hampshire's 2024 Health Care Business of the Year, according to Business NH Magazine?

Join the HealthFirst community, where every position has purpose! Step into a career where you're not just filling a position—you’re making a meaningful impact. At HealthFirst, we’re more than a doctor’s office—we’re a beacon of hope, providing top-notch integrated medical and behavioral care to all, regardless of their ability to pay. Be part of a team that’s redefining healthcare and changing lives in ways others can only dream of.

Position: Clinical Prescription Coordinator
Reports To: Director of Nursing

Who You Are:

• A detail-oriented, organized professional who thrives in a fast-paced healthcare environment. 
• Skilled at juggling administrative tasks, patient interactions, and provider support with ease. 
• Compassionate, with strong customer service skills and a commitment to patient confidentiality. 
• Comfortable using electronic medical records (EMR) and familiar with medical terminology. 
• Able to work collaboratively with clinicians, nurses, and medical assistants to keep operations running smoothly.
   

Who We Are:

• A Federally Qualified Health Center (FQHC) committed to providing accessible, high-quality healthcare to all members of our community. 
• A supportive, mission-driven team that values dedication, respect, and compassion for patients and one another. 
• Dedicated to fostering professional growth through ongoing training, education, and team collaboration. 

Key Responsibilities

• Learn the Prescription Protocol and manage prescription lines for both offices. 
• Authorize prescription refills as directed; call or fax prescriptions into pharmacies. 
• Review PDMP for controlled medication prescriptions and patient compliance. 
• Complete prior authorizations and maintain accurate electronic patient records. 
• Provide administrative assistance to Medical Assistants and other clinical staff. 
• Greet patients over the phone and verify information through patient interviews. 
• Communicate effectively with patients, pharmacies, caregivers, and guardians. 
• Maintain HIPAA compliance and protect patient confidentiality at all times. 
• Document patient information, treatment, and lab results accurately. 
• Participate in training and education to expand job knowledge. 
• Perform other duties as assigned to support clinical operations.
   

Education & Experience

• High School Diploma or equivalent required. 
• Medical Assistant, Licensed Nursing Assistant, or other medical credential required. 
• Current BLS certification required. 
• 1+ years of experience in a healthcare practice or hospital setting preferred.

 Skills & Abilities

• Strong organizational and multitasking skills under time constraints. 
• Excellent communication skills, both written and verbal. 
• Knowledge of EMR systems, medical terminology, and inventory management. 
• Ability to perform phlebotomy and administer injections. 
• Commitment to accuracy, reliability, and patient-centered care.