Find your calling at Mercy!

Under the direction of the primary care operations team, the Primary Care Patient Certified MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care Certified MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Mercy Clinic Primary Care - Memorial and Rockwell

Full-Time; 40 hours/week, M-F 8am-5pm

Accepting applications for MA, LPN, or EMT/Paramedic!

Overview:

• Prepares patient for visit with provider by completing Advanced Standard room process including entering the chief complaint; taking patient vital signs; reviewing patient history and allergies; completing a thorough medication reconciliation; working the Encounter Guide including helping to close any open care gaps such as fall risk, depression screening, breast cancer screening, colorectal cancer screening, and diabetic eye exams; rechecking elevated blood pressures; and completing needed documentation in Epic for yearly preventative visits as needed.

• Assists with any needed in-office testing including, but not limited to, drawing blood, completing mental status exams, EKG’s, walking oxygen studies and point of care testing.

• Administer vaccines and other injections within scope of practice.

• Schedules follow up appointments when needed per office policy.

• Collaborates with providers and clinical care team to monitor and coordinate delivery of the care plan.

Medical Assistant Qualifications:

• Medical Assistant:

  • Education: High School Diploma or GED.

  • Certification: Must obtain BLS certification within 90 days of hire.

  • Preferred Experience: 6 months of clinical healthcare experience, preferably in a primary care office.

• Certified Medical Assistant:

  • Education: High School Diploma or GED.

  • Certification: Must have active Medical Assistant certification/registration (RMA, CCMA, CMA) or EMT/Paramedic is also accepted. Must obtain BLS certification within 90 days of hire.

LPN Qualifications:

• Education: Graduate of an accredited Practical Nursing program. 

• Licensure: Active LPN or RN

• Experience: 6 months of clinical healthcare experience preferred, particularly in a primary care office.

What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.