Primary Care/Family Planning Float Clinician

Responsible for delivering the full scope of primary and preventive care and comprehensive reproductive and sexual health care in the areas of gynecology, sexually transmitted diseases, family planning/contraceptive counseling, mid-life services, and medication and procedural abortion care. Act as part of the medical services team providing care according to PPMW protocols and operational processes. Provide high-quality care delivered in a customer service-driven environment.

• Provide patients with appropriate and unbiased information, education and resources related to general health, acute and chronic medical conditions principles of health promotion and maintenance, family planning methods, sexually transmitted infections, pregnancy options and abortion services.
• Secure a complete health history, including obstetric, gynecologic, contraceptive medical, surgical, sexual, family health, and psychosocial histories, and record findings accurately and succinctly.
• Perform appropriate physical examinations, medical assessment and management for a range of conditions, including but not limited to:
  • Diabetes
  • Hypertension
  • Hyperlipidemia
  • Anemia
  • Asthma
  • Migraines/Headaches
  • Depression
  • Anxiety
  • GERD and Peptic Ulcers
  • Thyroid Disorders
  • Common Pulmonary Infections
  • Hormone Therapy for Transgender Clients
  • Tobacco Cessation
  • Breast and Pelvic Exams
  • STI testing
  • Genitourinary Conditions
  • Cancer Screening Tests
• After observation and approval, perform procedures as trained/privileged, such as interpretation of EKG, abscess incision & drainage, ear lavage, joint aspiration and injection, IUC insertion/removal, implant insertion/removal, biopsies (vulvar endometrial, primary care skin biopsy), colposcopy service, and vasectomy, as appropriate.
• Evaluate patient needs, provide treatment options, and implement regimens, including administering and prescribing medications.
• Perform and interpret ultrasound for gestational dating and IUD localization.
• Provide all aspects of abortion care allowed by law, professional scope of practice, and within PPMW Medical Standards and Guidelines and protocols, including, once trained and privileged and after observation and approval, performance of medication and procedural abortion.
• Provide medical management for procedure-related complications and assume lead role in the management of emergency situations as necessary.
• Order lab tests as indicated, interpret results, and ensure appropriate follow-up.
• Perform provider-performed microscopy procedures as approved by Lab Director and participate in internal and external assessment of lab proficiency.
• Perform accurate and thorough medical documentation in patient records and clinic logs, file and maintain patient records, and follow site-specific documentation protocols.
• Ensure complete and accurate coding for visits and services rendered.
• Participate in patient follow-up and referral system in compliance with indicated treatment plans, notification and reminder requirements, and timelines.
• Respond to client telephone and electronic inquiries and requests regarding their medical care, condition, and test results.
• Participate in after-hours emergency call triage nursing per PPMW protocols.
• Consult with Chief Medical Officer, Primary Care Program Director, Co-Directors of Clinical Services, Senior Director of Business Operations, and/or Director of Risk and Quality Management as needed to ensure compliance with PPMW standards and guidelines. 
• Work independently to maintain up-to-date knowledge in the health care field via attending seminars and workshops, and reading relevant material.
• Participate in affiliate training programs by attending scheduled group trainings and meetings, reading and integrating assigned written materials and completing individual eLearning modules as required; assist in efforts to train new staff depending on the needs of the health center.
• Participate in clinic efforts to achieve customer service, productivity and revenue goals; demonstrate commitment to center’s operating values of patient-centered care, team approach to work and consistent regulatory compliance and inspection readiness.
• Precept or train healthcare trainees and students within guidelines of affiliate program.
• Provide medical oversight and training of unlicensed staff as necessary.
• Participate in risk and quality management activities, including, but not limited to recording adverse reactions, occurrence reporting and maintenance of abortion complication data.
• Support and encourage a culture that:
  • Provides a rich conduit of information and ideas between sites and other PPMW departments.
  • Participates in ongoing feedback with colleagues.
  • Incorporates customer satisfaction into all aspects of the work.
  • Encourages team to take responsibility for evaluating and improving systems
• Demonstrate flexibility and teamwork; understand the interaction between this position and others with whom the position works directly and indirectly.
• Ensure that interactions incorporate PPMW values of integrity, partnership, customer focus, communication and quality.
• Support effort of the PPMW’s diversity program to provide services that are culturally and linguistically competent; takes the initiative to develop own awareness and knowledge of diversity matters.
• Complete all responsibilities according to established protocols, policies and standard practices in the areas of customer service, quality assurance and regulatory compliance programs such as HIPAA (Health Information Portability & Accountability Act), OSHA (Occupational Safety & Health Act) and CLIA (Clinical Laboratory Improvement Administration) and Title X.
• Collaborate with the health team and other community agencies and resources (e.g., physicians, local health departments, social service, nutritionists, dentists, and parent education groups), through joint planning and coordination of activities, in providing comprehensive care.
• Demonstrate Planned Parenthood’s “In This Together” service ethos by ensuring that the people who make our mission possible are supported, cared for, and engaged.
• Perform other duties as needed/required.