Principal Director Downstream, Mobility & Convenience Retail Industry

Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our strategy is to be the reinvention partner of choice for our clients and to be the most client-focused, AI-enabled, great place to work in the world. Through our Reinvention Services we bring together our capabilities across strategy, consulting, technology, operations, Song and Industry X with our deep industry expertise to create and deliver solutions and services for our clients. Our purpose is to deliver on the promise of technology and human ingenuity, and we measure our success by the 360° value we create for all our stakeholders. Visit us at accenture.com.

Role Summary

Accenture is seeking an experienced industry leader to join our Downstream, Mobility & Convenience Retail practice as an Principal Director. This role is designed for a recognized industry practitioner with deep expertise in fuels retail, convenience retail, mobility, and downstream energy who can help clients navigate growth opportunities, improve performance, and accelerate transformation.

The Principal Director will serve as a trusted advisor to senior client executives, bringing practical operating experience and strategic insight to help organizations enhance customer engagement, improve profitability, optimize operations, and adapt to changing market dynamics. The role will also contribute to the growth of Accenture's Downstream and Mobility Retail business through business development, offering innovation, thought leadership, and executive relationship development.

This position requires a strong combination of industry expertise, leadership, commercial acumen, and the ability to collaborate across Accenture's Strategy & Consulting, Song, Technology, Data & AI, and Operations practices to deliver measurable business outcomes.

Key Responsibilities

Industry Leadership & Executive Advisory

• Serve as a trusted advisor to senior executives across the downstream, mobility, fuels, and convenience retail sectors.

• Bring deep industry expertise and market insights to help clients address growth opportunities, customer engagement challenges, operational performance, and evolving market dynamics.

• Represent Accenture in executive forums, client engagements, industry events, and thought leadership activities.

Business Development & Client Growth

• Support the growth of Accenture's Downstream, Mobility & Convenience Retail practice through sales, account expansion, and relationship development.

• Build and strengthen executive relationships across existing clients and whitespace opportunities.

• Contribute to opportunity identification, solution shaping, proposal development, and pursuit activities to drive pipeline and revenue growth.

• Lead and collaborate with multidisciplinary teams to delivery across client engagements

Offering Development & Innovation

• Help shape and evolve Accenture's offerings across loyalty, customer engagement, marketing transformation, retail operations, and growth strategy.

• Collaborate across Strategy & Consulting, Song, Technology, Data & AI, and Operations to bring integrated solutions to market.

• Contribute industry expertise to thought leadership, go-to-market initiatives, and the development of differentiated capabilities for the downstream and convenience retail sector.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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