Principal Engineer, Business Excellence

Overview
The Continuous Improvement Engineer (CIE) will be responsible for building and utilizing indirect influence to deliver a supply chain wide process improvement process, with governance, that will ultimately grow into an integrated business process to enable, track, and ensure Chick-fil-A Supply’s and its partners most efficient use of resources and capital for optimization and supply chain wide goal delivery.
About Chick-fil-A Supply
A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.
Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.
This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.
Responsibilities
Partner with Inc., other Chick-fil-A supply functions, external business partners, and operations to identify, manage, and lead process optimization projects to improve efficiencies and drive out cost

Lead Kaizen events, Value Stream mapping workshops, and other lean initiatives at multiple distribution centers. Training and educating leadership while identifying, standardizing, and driving better business practice sharing across the supply chain

Own high visibility OGSM related capability projects, updating the business on deliverables and timelines

Lead the supply chain wide cost out project tracking, reporting to senior leadership progress versus targets, timelines, and escalate barriers

Assist operations leveraging DMAIC and other problem-solving techniques to close gaps versus PQDCSM score card targets

Utilize simulation software to analyze and /or improve work systems

Conduct onboarding training for hourly and leadership positions introducing the Center of Business Excellence department, including core systems and tools required to complete leader standard work

Serve as main point of contact for capacity, process improvements tasks, and standard time inquiries

Provide coverage for the process engineering team. Supporting with the implementation of new distribution centers, capabilities, and onsite support

Partner with Change Management office to ensure vertical startups, project adoption, and reporting

Exhibit a positive, can-do attitude, in all interactions, being a change agent delivering results with care and customer focus

Develop lessons learned and best practice systems, policies, and procedures to leverage across multiple areas within the business

Minimum Qualifications
10+ years relevant business experience, Manufacturing / Distribution Center preferred

3+ years multi-site regional support, with supply chain wide ownership of supply chain objective(s)

Lean Six Sigma Black Belt

Capital Project experience, with review boards and integrated business planning exposure

Strong Business Finance Acumen (EBITA, ROI, IRR, GL, P&L)

Experience leading and driving successful large scale project hopper and reporting

5S, Standard Work, Value Stream Mapping, Kaizen, SMED, process improvement projects

business communication and presentation skills

Familiarity with ERP Systems

Preferred Qualifications
Tableau / Power BI proficiency

Professional Project Management Certificate (PMP)

Change Management Certification

Minimum Years of Experience
10
Travel Requirements
60%
Required Level of Education
Bachelor's Degree
Major/Concentration
Engineering
Requisition ID2024-16278
Job FunctionEnterprise Analytics
Position TypeExperienced Professionals
Posting Location : LocationUS-GA-Atlanta

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