Deliver OCM and adoption services for US customers, applying proven organization change management strategies to enhance PLM, CAD, and ALM adoption and value realization. Develop and refine multi-domain adoption best practices to drive measurable value and ensure consistency across customer engagements. Mentor and coach cross-functional teams to foster knowledge-sharing and continuous improvement across PLM, CAD, and ALM. Design and manage adoption reporting metrics (e.g., user engagement, system usage, and value attainment) for PLM, CAD, and ALM solutions. Partner with senior leaders to provide regular updates on adoption efforts and ensure alignment with multi-domain business objectives. Collaborate with customers' executive leadership, managers, and end users to facilitate a seamless adoption experience and successful implementations. Lead OCM efforts in global system implementations, guiding customers from adoption readiness through value realization and ongoing success. Promote adoption by raising awareness, building desire, influencing knowledge, providing ability, and reinforcing change through proven OCM methodologies. Work with marketing teams to create adoption-driven collateral and develop customer success stories. Partner with sales teams to position adoption-related services and equip them to drive adoption-focused sales motions effectively. 10+ years of experience implementing global systems for large organizations, with strong proficiency in PLM, CAD, and ALM systems. Extensive experience applying OCM methodologies to drive adoption and value realization across multiple domains. Strong leadership and mentoring skills, with a focus on coaching cross-functional teams in global initiatives. Proven ability to engage senior leaders and influence strategic decisions. Excellent communication and presentation skills. Plus: Experience designing and managing adoption reporting systems across PLM, CAD, and ALM. Certifications Prosci strongly preferred; Prosci/ADKAR, Kotter, Lewin; practical fluency in Agile/SAFe environments and product-led change. US Citizenship required.
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