Principal Quality Engineer

Key
Responsibilities

Test Design and Strategy:

-      
Designs
scalable strategies for complex systems that align with quality goals of the
function and product vision.

-      
Recommends
approaches based on risk to inform architecture and tooling initiatives.

-      
Defines
coverage across systems to account for technical unknowns, scalability, and
integration complexity.

Test
Execution:

-      
Oversees
team test environment setup and maintenance across multiple teams, ensuring
scalability.

-      
Adapts
validation plans for complex systems through risk modeling to address service
ownership alignment.

-      
Creates
documentation for failures across components, implementing corrections where
needed

-      
Prioritizes
risk-based regression to balance speed, risk, and automation coverage across
products or services.

Defect
Tracking and Management:

-      
Takes
ownership of reproducing customer issues, performing root cause analysis, and
verifying fixes.

-      
Manages
defects across features.

-      
Leads
regular reporting on test progress/defects, ensures root causes are addressed
through fixes and engineering accountability.

-      
Independently
conducts post-incident (post-mortem) reviews to identify root causes and
recommend preventative actions.

-      
Independently
drafts findings and action plans for leadership review.

-      
Partners
with others on troubleshooting and performing root cause analysis to uncover
recurring quality issues and drive improvements.

Collaboration
and Communication:

-      
Supports
cross-functional quality initiatives by contributing to technical roadmap alignment,
surfacing quality risks, and collaborating with partner teams to drive test
alignment.

-      
Works
with product management and developers to align on areas for testing.

-      
Influences
the design and prioritizes testing and tooling.

-      
Maintains
and optimizes test infrastructure, driving efficiency and scalability to
improve automation and test processes.

Continuous
Improvement:

-      
Analyzes
and updates processes that improve consistency and reduce friction in
engineering workflows within a limited, clearly scoped area.

Automation:

-      
Drives
team-level quality improvements by identifying process gaps and contributing to
local transformation efforts.

-      
Develops
scalable automation solutions that support test coverage and reuse within a
product or team.

-      
Promotes
automation best practices by resolving complex issues and guiding peers on test
maintainability.

-      
Integrates
automation into Continuous Integration/Continuous Delivery (CI/CD) pipelines by
contributing to workflow enhancements and reliability improvements.

Risk
Assessment:

-      
Leads
quality risk assessments during product development, ensuring proactive risk
mitigation and testing strategies.

-      
Identifies
systematic impacts of test coverage on moderately complex features areas.

-      
Implements
and enforces software quality gates at key development stages by evaluating
test coverage, static analysis results, and defect metrics to ensure release
readiness.

-      
Leads
the review and refinement of test plans across product areas, identifying
high-risk impact areas and working with Scrum teams to prioritize mitigation
and validate coverage.

Test
Tooling:

-      
Maintains
and optimizes test infrastructure to drive improvements.

-      
Provides
input into "build versus buy" decisions to increase efficiency and
scalability.

Additional
Responsibilities (as needed)

Performance Testing:

-      
Leads
testing of complex non-functional requirements across services, focusing on
multi-user performance, dynamic scalability, and stress conditions.

-      
Coordinates
with performance and teams to integrate advanced tooling, profiling, and
remediation strategies.

-      
Integrates
user experience metrics into performance benchmarks to drive product-level
responsiveness standards.

Core
Responsibilities

Planning & Execution:

-      
Manages
and coordinates moderately complex tasks, monitoring timelines and deliverables
to ensure timely completion and adherence to requirements for a
moderately-sized project or initiative. Efficiently delegates, monitors, and
prioritizes work across multiple projects, providing technical oversight and
adjusting plans to address shifts in resources or timelines.

Collaboration
& Partnership:

-      
Collaborates
across the organization to align on expectations and achieve shared objectives.

-      
Leverages
understanding of business leaders, stakeholders, and/or customers to ensure
proposed solutions meet their needs.

-      
Supports
inclusivity by actively seeking and listening to diverse perspectives, ensuring
others feel heard and respected.

Problem
Solving:

-      
Identifies
and addresses moderately complex issues by analyzing a wide range of data
and/or information to identify solutions in accordance with standard practices.

-      
Proactively
escalates unresolved or critical issues with a thorough assessment and suggests
potential solutions.

-      
Reviews,
contributes to, and documents problem solving strategies.

Continuous
Learning:

-      
Pursues
learning opportunities to expand knowledge and skills and/or tools in new areas
and stays abreast of the latest industry trends and best practices.

-      
Proactively
seeks and leverages ongoing feedback and training to improve skills.

-      
Coaches
and mentors junior team members, fostering continuous learning and knowledge
sharing within and across teams.

Continuous
Improvement:

-      
Develops
ideas, recommends updates, and/or collaborates on the implementation of process
improvements to increase the efficiency and effectiveness of processes,
protocols, and workflows across teams, and evaluates the impact on key
stakeholders.

-      
Solicits
feedback from others on ideas for alternative approaches and methods for continued
improvement.

Performance
and Development:

-      
Contributes
to the talent development pipeline by participating in candidate interviews,
assessing candidates, and providing hiring recommendations.