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Prinicpal Architect, Site Reliability Engineering

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Job Description - Prinicpal Architect, Site Reliability Engineering

ABOUT THE ROLE


At Peloton, we provide a seamless experience for our members. To achieve that, our internal engines—Finance, HR, Supply Chain, and Legal—must run with the same precision as our world-class fitness content.


As the Prinicipal Architect of SRE for Internal Systems, you will lead the team responsible for the "Order-to-Cash," "Procure-to-Pay," and "Record-to-Report" lifecycles. You aren't just managing infrastructure; you are the architect of business continuity. You will lead a team of high-performing SREs to ensure our global SaaS ecosystem (NetSuite, Coupa, Workday) and underlying network infrastructure are resilient, observable, and ready to scale.


YOUR DAILY IMPACT AT PELOTON



  • Lead, mentor, and grow a team of SREs. Conduct 1:1s, define career growth paths, and foster a culture of high accountability and psychological safety

  • Transition from reactive support to proactive engineering. Align the team’s quarterly goals with broader Finance and Supply Chain digital transformation initiatives

  • Architect observability across complex business paths (e.g., ensuring a customer order flows from e-commerce through supply chain into the financial ledger)

  • Partner with business owners to define and track Service Level Objectives (SLOs) and Error Budgets for critical SaaS integrations

  • Own the Major Incident Response process for corporate systems. Ensure "War Rooms" are efficient and result in actionable improvements

  • Lead the Root Cause Analysis (RCA) process, ensuring a culture of continuous learning and systematic "toil" reduction

  • Oversee the reliability of API-driven connections and identity management (Okta/Azure AD) across our tech stack

  • Champion "Infrastructure as Code" (IaC) to automate manual hand-offs between business systems using Python, Go, or Terraform


YOU BRING TO PELOTON



  • 8+ years in SRE, DevOps, or Production Engineering, with 2+ years of direct people management experience

  • Deep understanding of Order-to-Cash or Procure-to-Pay cycles. You can translate a "database lag" into its specific impact on warehouse shipping or financial reconciliation

  • Management of enterprise ecosystems (NetSuite, SAP, Workday, Salesforce)

  • Solid grasp of Networking (SD-WAN, VPNs), Identity (IAM), and Endpoint Management

  • Proficiency with Datadog, Splunk, New Relic, or Prometheus

  • Proven ability to communicate technical risk to non-technical stakeholders (CFO, General Counsel, Head of People


WHAT SUCCESS LOOKS LIKE IN 6 MONTHS



  • You have established a predictable sprint velocity and a clear 12-month reliability roadmap for your direct reports

  • You’ve launched an Executive Health Dashboard that provides real-time visibility into the health of Peloton's financial and logistical "nervous system"

  • Through your team's automation efforts, you have reduced manual toil and decreased the Mean Time to Recovery (MTTR) for Tier-1 internal outages by 20%


 


 


#LI-DD1
#LI-REMOTE


#LI-DD1
#LI-Hybrid

Original job Prinicpal Architect, Site Reliability Engineering posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

Peloton Corporation

ABOUT PELOTON: Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innova...

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