Print Operations Technician

We’re looking for a detail-driven Print Operations Technician to join our team! In this hands-on, on-site role, you’ll run the high-volume printing and inserting equipment that delivers member and client correspondence for health plans nationwide — work where accuracy, security, and reliability directly impact the people we serve.

What You’ll Do

• Operate letter-inserting equipment and production printers to produce high-volume member and client correspondence accurately and on schedule.


• Perform routine maintenance and troubleshooting on inserting and printing equipment to keep production running smoothly.


• Handle protected health information (PHI) and other confidential materials in accordance with HIPAA and Machinify’s data privacy and security policies.


• Monitor and maintain inventory of client letterhead, envelopes, and supplies, and place reorders to prevent production interruptions.


• Identify, communicate, and implement process improvements that increase quality, accuracy, and throughput.


• Alert the Print Operations Team Lead and Manager to any inventory shortages or equipment issues.


• Maintain accurate reports, logs, and production documentation.


• Support client implementations and special projects as assigned by management.

What You’ll Bring

• High school diploma or GED.


• Proficiency working in a Windows-based environment.


• Very strong attention to detail and a commitment to accuracy.


• Experience in a fast-paced production or production-line environment.


• Comfort working as part of a team in an on-site operations setting.


• Ability to handle confidential and PHI-protected materials responsibly.

Preferred:

• Experience operating high-volume inserting or production printing equipment (e.g., BlueCrest, Pitney Bowes, or similar).


• Prior experience in a healthcare, HIPAA-regulated, or other compliance-driven environment.

Setting:  Professional on-site office and production environment. This role operates physical printing and inserting equipment and is not eligible for remote work.

Physical Requirements

• Frequently remains in a standing position for long periods to perform duties.


• Frequently concentrates for extended periods, paying close attention to detail.


• Frequently uses and views a computer, using fingers, hands, and vision.


• Regularly lifts and moves boxes and supplies weighing up to 50 pounds.


• Works in a well-lit, climate-controlled environment.


• Occasionally moves throughout the office to communicate with other employees.

What’s in it for you       

• PTO, Paid Holidays, and Volunteer Days


• Eligibility for health, vision and dental coverage, 401(k) plan participation with company match, and flexible spending accounts


• Tuition Reimbursement


• Eligibility for company-paid benefits including life insurance, short-term disability, and parental leave.

Compensation

Pay range: $24.00/hour. This is a non-exempt position.