Print Services Manager

Ingram Content Group (ICG) is seeking a Print Services Manager join our team.  This individual Facilitates cross organization initiatives to drive the Content Acquisition business forward with a focus on managing tactical day to day print service functions while also supporting sales revenue and efficiencies initiatives. These initiatives include effective oversight of pricing strategies, external print vendor coordination, and partnership with the LS manufacturing team to ensure top-tier production quality by overseeing complex, deadline-driven publishing workflows with sales leadership, especially during peak production cycles.

Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning.

Required Qualifications:

• Bachelor’s degree in business or related field or directly related year for year experience
• 3 years’ experience in operations and/or manufacturing, managing internal and/or external business relationships, and creating other support materials
• 3 years of experience in book production or manufacturing, preferably in a publishing house or print vendor setting

Preferred Qualifications:

• Experience managing cost and pricing of a product across an organization
• Experience working in an operations/manufacturing environment
• Experience managing 3rd party vendor relationships
• Comfortable working in a team environment

Key Responsibilities:

• Partner with finance to develop and maintain pricing structures for a wide range of book formats including hardcover, paperback, and specialty editions.
• Work closely with manufacturing, finance, sales, and marketing to adjust pricing as the business deems necessary.
• Facilitate between Sales and Operations to expedite orders and drive forward sales revenue.
• Provide project support and coordination during seasonal spikes with tight deadlines and broad organizational visibility, leveraging internal stakeholder support and outsourced capabilities accordingly.
• Takes part in evaluating new outsource vendors and maintaining relationships with trusted vendors for offset, digital, and POD (Print-on-Demand) production.

Hiring Salary Range: $72,895k - $92,168k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to:  the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 15 vacation days & 12 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
  • Wellness program with access to onsite gym and basketball court for associates
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Take breaks or brainstorm in our game room with ping pong & foosball
• Casual Dress Code

Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EOE - Race/Gender/Veterans/Disabled
• We participate in EVerify.
• EEO Poster in English 
• EEO Poster in Spanish