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Prior Authorization Specialist

Job Description - Prior Authorization Specialist



Job Title: Prior Authorizations Specialist

                       

Job Summary:

The prior authorization specialist will assist patients who need treatment requiring insurance carrier pre-authorization. They interview patients to assess their medication needs and liaise with insurance companies and nurse managers for prior authorization approval. 

 

Duties/Responsibilities:


  • Accurately carries out the responsibility for verifying patient insurance coverage, and ensures that necessary visits and procedures are covered by an individual’s provider.

  • Responsible for entering data in an accurate manner, updating patient benefit information and verifying that existing information is accurate.

  • Demonstrates proficiency in working with insurance companies, and has extensive knowledge of different types of coverage and policies.

  • Demonstrates excellent multitasking skills, with the ability to work on many projects at once. Is very detail-oriented and organized, and maintains accurate patient insurance records.

  • Possesses the ability to focus and work quickly. Ensuring that paperwork is processed in a timely manner.

  • Serves as a trusted resource to patients, providing them with pertinent information regarding their coverage.

  • Uses good judgement in contacting the patient for discovered unforeseen issues (i.e. anticipated procedure not covered, large co-pay or co-insurance, patient’s insurance premium was not paid)

  • Utilizes patient chart on an as needed basis, accessing only information related to treatment, payment, and health operations.

  • Comply with HIPPA confidentiality standards when accessing or communicating patient information

  • Other duties as assigned by supervisor, manager or physician


Required Skills/Abilities:


  • Excellent verbal and written communication skills

  • Ability to interact with patients and employees in a courteous, professional manner at all times

  • Excellent organizational skills and attention to detail

  • Ability to multi-task and function well in a high-paced and at times stressful environment


 

Education and Experience:

High School Diploma or equivalent

Healthcare receptionist experience preferred

 

 

Physical Requirements:

Prolonged periods of sitting at a desk, working on a computer

Repetitive hand movements (specifically keyboarding and writing)

Travel to other offices as needed



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