PRN Front Desk Care Coordinator (Receptionist)/PT Tech -Physical Therapy Clinic

Kinetic Edge Physical Therapy is a unique place with exceptional therapy professionals. Our company has been in operation for over 25 years, is renowned for excellent customer service, and is steadily growing. Our combination of insurance-covered care and cash-based programs has created stability and strength, and our commitment to transforming lives and restoring hope is the fuel that drives us!

We currently have a GREAT OPPORTUNITY for a CARE COORDINATOR/PT TECH to work at our Ames North physical therapy clinic. This position is a PRN hourly position.

RESPONSIBILITIES (include, but are not limited to)

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  Deliver excellent customer service and client experience


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  Director of first impressions and continued client engagement including in-person, over the phone and email correspondence


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  Reviewing and explaining therapy services and insurance benefits to clients and communicating consulting services to employers


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  Assisting with completion of client paperwork


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  Work collaboratively to implement front desk processes and related tasks such as: scheduling appointments, collecting payments, and inputting information into the electronic medical record (EMR)


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  Supporting the clinical provider team by relaying and coordinating treatment information from referring providers and / or employers for consulting services


• Cleaning floors by vacuuming and mopping, cleaning sinks and toilets, cleaning and disinfecting all surfaces, including windows and therapy equipment


• Performing laundry and cleaning tasks including changing out treatment rooms between client visits


• Other tasks as required

PREFERRED EXPERIENCE

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  Minimum of 1 year customer service experience


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  Minimum of 1 year in a medical office or office setting


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  Experience working with or knowledge of EMR software, Microsoft office

An ideal candidate for this position is a positive-thinking, team-oriented person who possesses strong organizational and communication skills. If you are someone who enjoys interacting with clients in a courteous, professional manner and seeing lives transformed, then a career with Kinetic Edge Physical Therapy may be exactly what you are looking for!