H

Procedure Scheduler

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Number of Applicants

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Job Description - Procedure Scheduler

Benefits:



  • Competitive Health & Welfare Benefits

  • HSA with qualifying HDHP plans with company match

  • 401k plan after 6 months of service with company match (Part-time employees included)

  • Employee Assistance Program that is available 24/7 to provide support

  • Employee Appreciation Days

  • Employee Wellness Events


Minimum Qualifications:



  • Two years of experience in the healthcare field is required with previous call center experience is preferred.

  • Minimum one year in scheduling or insurance verification


Preferred: Experience in Spinal Cord, Kyphoplasty, and Imaging is highly preferred


Essential Function



  • Schedules in-office procedures within the required time as designated by the department policies and procedures. 

  • Updates and confirms patient demographic information and insurance eligibility; updates and confirms necessary information including authorization requirements to allow successful processing of claims to insurance plans.

  • Provides ongoing communication with the patient(s) regarding authorization, financial counseling, and scheduling.

  • Responds to the patient(s) questions and complaints as required, resolving problems and maintaining high patient satisfaction levels. 

  • Communicates clinical instructions needed for appointments/procedures.

  • Answer and resolve incoming calls and requests in a timely, accurate manner. Triage and relay necessary messages to appropriate staff members.

  • Ensures that canceled appointments and related ancillary appointments are canceled and communicated to all stakeholders.

  • Accurately updates patient information in the practice management system and EMR.  Performs all required documentation of work completed.   

  • Ensure strict confidentiality of all health records, member information, and meet HIPAA guidelines.

  • Other duties as assigned.


 

Original job Procedure Scheduler posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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