Process Analyst

abra’s Data & AI Division, as part of Microsoft activity, is hiring!

We’re looking for a part-time Process Analyst to join our team and support operational processes in the fields of collections and engineering. This role is ideal for someone with strong Excel skills and an analytical mindset — no BI or data engineering background required.

• Analyze operational data using Excel (advanced formulas, Pivot tables, control dashboards)
• Support segmentation, measurement, and bottleneck identification in collection processes
• Consolidate engineering-related operational data to create organizational insights
• Participate in cross-functional projects requiring analytical thinking
• Provide recommendations for process improvements

• 3 years of experience in process analysis or operational environments
• Strong proficiency in Excel (including Pivot tables and advanced formulas)
• Analytical mindset and ability to extract actionable insights
• Fast learner, independent, with excellent interpersonal skills
• Advantage: Familiarity with Microsoft Copilot tools