Process Engineer

Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.

In This Role

• Identify inefficiencies, redundancies, bottlenecks and areas for automation or simplification for quality and packaging


• Identify root causes of inefficiency, rework, delays, and variability using structured problem-solving methodologies


• Map and document current state business processes, workflows and systems


• Translate business needs into functional and nonfunctional system requirements


• Design future-state processes, including defining clear handoffs, decision points, business rules, controls, exception handling, and performance metrics


• Gather and analyze system performance metrics


• Define and track KPIs to measure process performance and improvement impact


• Collaborate with cross functional teams to identify process interdependencies


• Work with technical teams to design future state processes aligned with business requirements and needs


• Establish lean and continuous improvement practices and governance to ensure long-term process health and streamline workflows


• Other duties as assigned, in accordance with training and qualifications


• Uphold the Core Values and be a valuable member of the Four Hands Team
  
  
  
  • Be open and honest
  
  
  • Reach for excellence
  
  
  • Act with responsibility
  
  
  • Value the whole person
  
  
  • Enjoy the journey
  
  
  
  

The Ideal Person

• Bachelor’s degree in engineering or related field


• 2+ years of experience in process improvement, continuous improvement, or quality role


• Lean Six Sigma, BPM, or similar certification


• Proficient problem solver


• Proficiency in data analytics and visualization tools (Excel, PowerBI, etc)


• Strong analytical, facilitation, and stakeholder engagement skills


• Experience working with ERP or WMS systems preferred, Microsoft Dynamics and Infios a plus


• Experience with sustainable packaging or product recycling procedures is a plus

About Four Hands