Process Improvement/ ERP Consultant

FOR FULL JOB ANNOUNCEMENT PLEASE REFER TO GFOA JOB BOARD

Do you want to help state and local governments modernize operations, improve business processes, and implement innovative financial and operational solutions that strengthen public service delivery?

The Government Finance Officers Association (GFOA) is recruiting Consultant/Analysts to join GFOA’s Research and Consulting Center (RCC). In this role, you will work directly with state and local governments across the United States and Canada to support consulting engagements, research initiatives, training programs, and other strategic projects that advance excellence in public finance and government operations.

Consultant/Analysts become subject matter experts in enterprise resource planning (ERP) procurement and implementation, risk management, budgeting, and other core competency areas that support GFOA clients. Working in collaborative teams, Consultant/Analysts help local governments analyze business processes, evaluate options, develop recommendations, and implement best practices that improve organizational effectiveness and service delivery.

This position is based in GFOA’s Chicago office with hybrid work-from-home flexibility. Consultant/Analysts travel approximately 7–10 days per month to support client engagements, conferences, trainings, and organizational activities.

GFOA offers a generous benefits package, including a retirement match program, health insurance, dental, and vision coverage. Our organization is committed to fostering a culture of learning, collaboration, innovation, and trust. GFOA values the strength that diversity of all kinds brings to the workplace. GFOA is an equal opportunity employer.

Job Duties Will Include but Are Not Limited To:

Consulting and Client Support

• Staff GFOA consulting projects by providing direct support to local governments preparing for, procuring, and implementing enterprise resource planning (ERP) systems.
• Work independently and collaboratively with project teams to support client needs and project deliverables.
• Facilitate focus group meetings and workshops with GFOA clients to identify business process improvement opportunities.
• Review ERP proposals, participate in consultant interviews, evaluate implementation work products, and support ERP implementation projects for local governments.

Research and Subject Matter Expertise

• Develop expertise in public finance and local government operational areas such as budgeting, treasury, procurement, risk management, capital planning, and ERP systems.
• Apply GFOA best practices, research findings, and case studies to develop practical recommendations for local governments.
• Support research projects, training seminars, and member programming related to public finance and operational excellence.
• Maintain and contribute to GFOA’s knowledge resources and consulting methodologies.

Communication and Member Engagement

• Facilitate GFOA networking groups and member engagement opportunities both online and in person.
• Plan and coordinate GFOA conference sessions and training seminars, ensuring a seamless attendee experience.? 
• Present data-driven information, findings, and recommendations to clients, members, and staff.
• Produce high-quality reports, presentations, and consulting deliverables that effectively communicate complex information and data.
• Promote GFOA membership, educational opportunities, and best practices within the public finance community.

Teamwork and Organizational Support

• Collaborate with staff across the organization on multiple priorities and deadlines.
• Demonstrate initiative, professionalism, and the ability to work independently while contributing to team success.
• Support GFOA’s mission to advance excellence in public finance through consulting, education, and member service activities.

The Consultant/Analyst will be a collaborative, analytical, and client-focused professional who is passionate about helping local governments improve operations and deliver better outcomes for their communities.

Qualifications & Skills

• Subject Matter Expertise: Knowledge of public sector finance, procurement, human resources, payroll, budgeting, and/or enterprise resource planning (ERP) procurement and implementation, with an understanding of how GFOA best practices apply in local government settings.
• Critical Thinking and Problem Solving: Ability to analyze complex information and challenges, manipulate and interpret data, evaluate options, and develop practical recommendations and solutions.
• Project Management: Strong organizational and project management skills with the ability to manage multiple priorities, coordinate competing deadlines, and deliver high-quality outcomes.
• Communication Skills: Excellent written, verbal, presentation, and relationship-building skills, with the ability to communicate complex concepts clearly to both technical and non-technical audiences.
• Data and Technical Proficiency: Strong proficiency in Microsoft Excel and other data analysis applications, with the ability to quickly learn new software, tools, and technologies.
• Local Government Knowledge: Understanding of local government finance and awareness of the operational and strategic challenges facing state and local governments.
• Facilitation and Policy Analysis: Experience facilitating meetings, focus groups, and stakeholder discussions, synthesizing input from diverse audiences, and conducting policy or operational analysis to support effective decision-making.
• Team Collaboration: Ability to work effectively in collaborative team environments while serving both internal and external clients and maintaining strong cross-functional working relationships.
• Self-Motivation and Initiative: Demonstrated ability to work independently, take initiative, navigate ambiguity, and adapt to changing priorities in a fast-paced environment.

Physical Requirements

This position requires the ability to occasionally move about the office or workspace and operate a computer and other office equipment. The employee must occasionally lift or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compensation

The Consultant/Analyst role includes four levels of progression, with each level having its own salary range based on experience, qualifications, and demonstrated expertise. Compensation details will be discussed during the first direct communication with candidates selected for interviews.

About GFOA

Established in 1906, GFOA is dedicated to advancing excellence in state and local government financial management to help build thriving communities. Our 34,000+ members across the United States and Canada rely on GFOA to provide timely information, practical educational opportunities, high-quality publications, and current best practices.

About GFOA’s Research and Consulting Center

GFOA’s Research and Consulting Center (RCC) is nationally recognized for its comprehensive analytical and advisory services, as well as for research on issues specific to state and local governments’ financial, human resource, procurement, payroll, and operational management. Since beginning operations in 1977, the RCC has assisted hundreds of cities, counties, public utilities, and other forms of government in creating best-practice solutions to meet their unique challenges.