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Process Improvement Manager - Corp

Job Description - Process Improvement Manager - Corp

Description
Job Details Duties & Responsibilities:
  • Lead and support key cross functional and strategic projects using structured project management methodologies that deliver significant value to Dollar General.
  • Define project scope, timelines, milestones, resources, and success metrics. Ensure alignment with business priorities and track progress against established plans.
  • Apply formal project management practices, including project planning, status reporting, risk management, and stakeholder communication.
  • Maintain clear documentation and ensure consistent execution standards across projects.
  • Rigorously support the identification, evaluation, implementation and execution of processes that improve the efficiency and effectiveness of Dollar General.
  • Support strategic planning, process review and improvement projects to enhance corporate performance.
  • Analyze processes and performance through data collection, time studies, and productivity assessments.
  • Identify root causes, evaluate improvement opportunities, and recommend actionable solutions to optimize performance.
  • Partner with Supply Chain, Store Operations, Merchandising and other department leadership in the development and deployment of process improvement initiatives.
  • Work with IT, Finance, and other support functions to remove constraints, justify investments and implement solutions that improve service and reduce expense.Knowledge, Skills and Abilities (KSAs):
  • Ability to quickly identify potential drivers of emerging problems, root cause, and generate solutions.

  • Ability to partner, coordinate and influence across all levels of management.

  • Ability to prioritize projects based on solution impact, time to implement and/or direction from leadership.

  • Ability to lead multiple priorities and projects (3-5).

  • Strong communication and stakeholder management skills across all levels of the organization.

  • Design and execute appropriate analyses to size potential impact of problems or solutions.

  • Strong analytical and process mapping skills.

  • Knowledge of project management methodologies.

  • Ability to create and execute an implementation plan for rollout.



  • Job Qualifications


    Work Experience &/or Education:
  • Bachelor's degree in Business, Supply Chain or Industrial Engineering required, or equivalent professional experience.

  • Advanced Degree preferred.

  • Minimum of 5 years of relevant work experience.

  • Project Management (PMP Certification), Industrial engineering, Six Sigma, and/or Lean Six Sigma experience preferred.


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