Process Improvement Specialist II

Bargaining Unit: Non Represented - Professional

Rate of Pay: $58.95/hour + DOE

Summary
Under the supervision of the Director Process Improvement, functions as a facilitator for organizational or cross-departmental Rapid Improvement Events (RIEs) through the Lean implementation infrastructure, teaching lean principles and tools, and providing improvement coaching across the District. Coordinates planning, RIE, and follow-up activities. Trains, coaches and facilitates improvement efforts. Plans, executes and manages Lean Six Sigma projects from start to finish. Works in partnership with various stakeholders to develop Lean strategies.

Essential Duties and Responsibilities

• Provides all levels of management with coaching on how to effectively develop and deploy leadership standard work
  
  
  
  
  • Provides front line staff and managers with the necessary coaching to become effective daily problem solvers
  
  
  • Supports leadership and frontline staff with implementation of improvement activities and problem solving skills
  
  
  
  


• Analyzes and optimizes processes using data-driven methodology


• Assists with teaching and coaching others in Lean tools and methodologies


• Facilitates improvement events ensuring standard work is adhered to for adequate planning, preparation and follow-through, as well as for tools and processes used in these events.
  
  
  
  
  • Facilitates groups (asks clarifying questions, ensures inclusion of all participants, ability to understand the dynamics of the room, flexibility to achieve objectives, summarizing).
  
  
  
  


• Monitors and measures the benefits from improvement activities
  
  
  
  
  • Provides data management support (developing appropriate metrics, tracking data, interpreting data, presenting data).
  
  
  
  


• Provides project management/activity tracking support for all strategic lean products as appropriate


• Creates, develops, reviews and improves Standard Work


• Coaches and trains leaders on Daily Management Systems


• Completes administrative duties associated with improvement activities


• Conducts baseline assessments, observations, and supports standard work implementation


• Conducts education and training
  
  
  
  
  • Serves as a preceptor
  
  
  • Provides onboarding, orientation, training and competency assurance of coordinators and other facilitators as assigned
  
  
  • Teaches Lean modules within or outside of RIEs to levels including novice to experienced learners.
  
  
  
  


• Demonstrates System Values in performance and behavior.


• Complies with System policies and procedures.


• Other duties as may be assigned.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervisory Responsibilities
Carries out supervisory responsibility in accordance with the organization’s policies and applicable laws.
Responsibilities include interviewing, hiring, training, assigning, coaching, counseling, and disciplining
employees; administering scheduling systems; communicating job expectations; planning, monitoring,
appraising, and reviewing job contributions; enforcing policies and procedures.

Minimum Education/Experience
Bachelor's Degree and 3 or more years relevant experience

Required Licenses/Certifications
Lean Six Sigma Black Belt

• Within 3 months of hire into job

Other Experience/Qualifications

Required:

• Experience in coaching and facilitation


• Team building skills


• Ability to document and measure results


• Strong written/verbal communication skills


• Strong conflict management/mediation skills

Preferred:

• Strong financial analysis and decision support skills


• Basic statistical analysis and data management skills


• Project management experience