Process Management Analyst

Are you passionate about driving efficiency and innovation in business processes? We are looking for a Process Management Analyst to join our dynamic team and help shape the future of operational excellence.

About the Role:

As a Process Management Analyst, you will play a key role in analyzing, designing, and optimizing business processes across departments. You will collaborate with cross-functional teams to identify improvement opportunities, implement best practices and support digital transformation initiatives.

Main Tasks:

• Collaborate closely with stakeholders and cross-functional teams to understand current operations and identify areas for improvement.
• Organize and facilitate engaging process workshops that encourage brainstorming and out-of-the-box thinking.
• Conduct in-depth reviews of existing workflows, documentation and on-the-ground operations to gather essential insights.
• Create detailed AS IS process models, identifying bottlenecks, inefficiencies, and outdated practices.
• Work with business units to gather requirements and design optimised TO BE workflows, often incorporating automation and cost-saving measures.
• Support the implementation of process changes by aligning goals, addressing concerns and ensuring smooth execution.

Essential Skills:

• Ability to work independently and as part of a team, with a proactive attitude and willingness to learn.
• Excellent analytical skills and attention to detail.
• Excellent communication and stakeholder management abilities.
• Ready to work under pressure with minimum supervision.
• Strong problem-solving skills

Desirable Skills:

• Interest in artificial intelligence and emerging technologies is highly desirable, as we explore innovative solutions to enhance our processes.
• 2+ years of experience in process improvement, business analysis, or project management is preferred.

Languages:

• Maltese: Level: Excellent
• English: Level: Excellent
• Spanish: Level: Any level is considered an asset

Benefits

+ Flexible working hours
+ Gym in Premises
+ Birthday Leave
+ Health Insurance
+ Life Insurance
+ Canteen Allowance
+ Transport Allowance
+ Longer Maternity / Paternal leave
+ Returning mothers Benefit
+ Children Sick Leave
+ Pension Plan Incentive after 2 years of Seniority
+ Active Ageing Incentive
+ Study / Exam Leave
+ Sports and Cultural Leave
+ Sponsorship for Training
+ Canteen Facility