Process Support Engineer

The Global Field Group (GFG) at Applied Materials is the frontline organization responsible for installing, sustaining, and optimizing the industry\u2019s most advanced semiconductor manufacturing equipment at customer sites around the world. GFG partners closely with customers to ensure tools operate at peak performance, enabling reliable, high\u2011volume production of leading\u2011edge chips. Through a combination of deep technical expertise, rapid problem\u2011solving, and close collaboration with engineering and product teams, GFG plays a critical role in turning innovation into real\u2011world manufacturing success.\n\nWhy Join Us:\n\n * Pioneering Innovation: Be part of a team that drives technological advancements and shapes the future of the Semiconductor industry.\n\n * Collaborative Environment: Work in a dynamic, collaborative culture that values innovation, encourages creativity, and fosters professional growth.\n\n * Strategic Impact: Your role will directly influence our success and nurtures key customer relationships.\n\n\n\n\n \nKey Responsibilities\n\n * Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions. \n\n * When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements. \n\n * Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.\n\n * Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. \n\n * Knowledge of 3 or more processes on 1 or more technologies\n\n\n\n\nExperience Requirements:\n\n * Minimum 5 years in Semiconductor Capital Equipment or similar high-tech industry\n\n * Preferred experience 3+ years\u2019 experience in Applications or Process Engineering,\n\n * Bachelor\u2019s Degree in STEM field.\n\n\n\n\nLocation: Chandler, AZ (on-site)\n\n## Qualifications\n\n### Education:\n\nBachelor\u0027s Degree\n\n### Skills\n\n### Certifications:\n\n### Languages:\n\n### Years of Experience:\n\n4 - 7 Years\n\n### Work Experience:\n\n## Additional Information\n\n### \n\n### Shift:\n\n10-Day 8-Hr (United States of America)\n\n### \n\n### Travel:\n\nYes, 25% of the Time\n\n### \n\n### Relocation Eligible:\n\nYes\n\n### Referral Payment Plan:\n\nEmployee Referral (Standard)\n\nU.S. Salary Range:\n\n$108,000.00 - $148,500.00\n\nThe salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. \n\nFor all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.\n\nApplied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. \n