Processing Specialist II

Who We Are

Verra Mobility Commercial Services is a global leader in smart mobility, creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for millions of vehicles around the world through connectivity with hundreds of tolling and issuing authorities.  

How We Work

As a future focused organization, we are looking for people who want to create relevant solutions today that will work tomorrow ensuring more people around the world reach their destination safely and easily.

Position Overview

The Processing Specialist II is responsible for handling tolls & violations for rental & fleet clients through internal and external online platforms, investigating issuing authority disputes, completing payments through online platforms, and other projects for the Finance, Product & Account Management teams. Additional duties may be assigned based on business need.

What you'll do

• Research tolls & violations to determine a resolution status


• Analyzing data through Power BI to identify automated and manual payments


• Making manual payments on issuing authority websites, calling the issuing authority customer service, or mailing checks


• Reviewing TK valid violation details to dispute, pay, or assign liability


• Researching VDOT denial letters and making payments

• 2 years of comparable administrative experience


• Microsoft Products, Excel required


• Ability to read, analyze, and understand information or data to resolve complex issues with good problem-solving skills


• Able to multi-task and thrive under pressure with a high sense of urgency in a team environment


• Strong written and verbal communication skills


• Must be flexible and able to adapt to new responsibilities in an ever-changing environment

In addition to the Processing Specialist I tasks

· Expand manual payments to all IA’s

• Power BI
  
  
  
  • Pulling data
  
  
  • Navigating
  
  
  • Payment Processing
  
  
  
  


• PowerShell
  
  
  
  • New Jersey
  
  
  • NH DOT
  
  
  • Riverlink
  
  
  
  


• Excel Macros
  
  
  
  • DC
  
  
  • Commonwealth of Massachusetts
    
    
    
    • FLQ – TK Valids
    
    
    
    
  
  
  • Pulling report
  
  
  • Paying & disputing
  
  
  • Flipping liability fees
    
    
    
    • VDOT
    
    
    
    
  
  
  
  


• Research denial letters


• Payments