Processor

About the Job 

As a Post-Closing and Servicing Associate, you will own many day-to-day responsibilities of the Post-Closing and Servicing team. You’ll find balance between collaboration and independent work by supporting our homeowners who have received a Splitero HEI through answering questions and requests, supporting the oversight of our funded portfolio, and managing relationships with servicing vendors. You will report to our Director of Post-Closing and Servicing and work together to drive the growth of the department. 

• Process homeowner requests, including responding to repurchase requests and other questions in a timely manner


• Respond to inquiries via email and phone 


• Monitor and process the receipt of the final document packages 


• Review and support monthly subservicer reporting


• Complete document reviews, document uploads, and data entry into Salesforce

The salary for this position is $95,000.

About You

• 1+ year of HEI experience, specifically in an operations role


• Elite attention to detail


• Previous Experience working in Salesforce


• Ability to communicate efficiently and proficiently with teammates, external vendors, county offices, investors, and homeowners


• Intermediate Excel skills, including index matching and pivot tables


• Ability to work independently and take ownership of responsibilities


• Ability to work 8am-5pm PST is preferred 


• Abilty to travel to San Diego office, 2 times a week on a hybrid schedule. 


• Mortgage background is preferred


• Desire to participate in fast-paced early-stage startup


• Adaptability: Embraces changing circumstances with resiliency and positivity


• Team-Oriented: Prioritizes collaboration, inclusivity, and teammate support 

About Us

Millions of homeowners in today’s economy are sitting on substantial home equity they are unable to access due to rising interest rates and strict qualification requirements of traditional lenders. That means millions of homeowners can’t convert their hard-earned equity into cash to pay off debt, start a home renovation, or pad their retirement to better their lives.

Splitero co-founders Michael Gifford and David Zvaifler witnessed the problem firsthand throughout their real estate careers. They set out to create a win-win product that could help those homeowners access their home equity but not make monthly payments or add additional debt like traditional financing options. And thus, Splitero was born.

As part of our team, you will join our quest to revolutionize the real estate industry while helping families in need. We offer a suite of benefits designed to help you thrive in all areas of life.

• Fully Remote Team - Our remote-first culture allows us to hire the best people, regardless of location.


• OneTeam Culture - We foster a culture of transparency, innovation, and inclusivity, where every voice is heard and every team member is valued. We believe in celebrating our successes, doing the right thing, and helping each other so we grow as a team and as individuals. 


• Generous Resources - We want to ensure you are set up to do your best work. In addition to a solid tech stack, and access to any WeWork location, you will receive a monthly cell and internet stipend.


• Premium Healthcare - We offer comprehensive healthcare plans for you and your family, which employees are eligible for on their first day.


• Flexible PTO and Parental Leave - We offer a generous PTO and encourage employees to take time off to recharge. We're proud to offer a parental leave policy that allows you to welcome your new addition without worry.

We are a workforce composed of individuals with diverse backgrounds, abilities, minds, and identities. In keeping with our commitment to inclusion, we will ensure that people with disabilities are provided reasonable accommodations. If reasonable accommodations are required when applying, interviewing, or performing the essential functions of this position, please contact People Operations, at [email protected].