Produce Manager

Description

WELCOME TO WEAVERS WAY!

Weavers Way is a not-for-profit organization that’s doing things differently to support our local community. As a member-owned co-op, we don’t exist just to make money. Weavers Way operates on a triple bottom line philosophy known as People-Planet-Profit - which means every action we take, we strive to benefit people (our community, employees, and local vendors), planet (we strive to be one of the most sustainable places around!), and profit (so we can support our team members and operate as a business). By joining us, you’re helping us fulfill our mission of keeping dollars in our local community, supporting over 300 local food vendors, and being a part of strengthening and enriching the people and planet around us.

RESPONSIBILITIES

Purchasing

• Purchase produce following guidelines of a marketing plan, (e.g., priority for local, organic)
• Negotiate with suppliers for favorable prices, terms, quality, and delivery
• Evaluate suppliers and investigate new products
• Evaluate sales turns/inventories and adjust accordingly
• Receive produce deliveries and/or oversee receiving, follow or create receiving procedures
• Review invoices for pricing and discount accuracy; request and track receipt of credits from suppliers
• Ensure accurate, up-to-date PLU's , working with POS, front end
• Create new sales ideas, signage, suggest co-op deals, other specials

Merchandising

• Order produce and maintain inventory control to minimize out-of-stocks and overstocks and maximize sales and turnover
• Plan attractive produce displays, use endcap fully, create procedures for dept.
• Ensure displays are replenished, rotated, and culled several times daily
• Set quality standards for culling; trim, wash, bundle produce as needed
• Manage back stock and storage areas to ensure freshness and proper rotation
• Price produce to achieve margin and sales goals, calculating prices by balancing margin, turnover, and value to shoppers (working with other managers)
• Select items for specials; mark down items as needed to reduce losses
• Assist customers with produce questions and special orders
• Provide product information (including source and use of the product) for customers and staff at the point of sale and/or in The Basket      Bulletin or The Shuttle
• Provide clear, attractive, consistent signage in coordination with the Marketing Coordinator
• Ensure proper disposal of past date/poor quality products
• Participate in all inventory counts and assist with store count
• Visit other stores for price comparisons, product and merchandising ideas; check periodic price surveys of competitors.

Store Safety

• Maintain produce display, prep and storage areas in clean, orderly condition, meeting Health Department standards
• Ensure all work and retail areas meet established safety standards
• Maintain department equipment in working order; correct or report problems to the Repair and Maintenance Coordinator
• Research and recommend equipment repair or replacement

Customer Service

• Treat people fairly, courteously, and with respect so that they are given a reason to return
• Offer samples and suggestions for purchase and nutrition information to customers
• Report customer suggestions, use and promote the use of Snapshots
• Make sure all staff are greeting shoppers
• Accurately and completely record special orders and ensure the forms are delivered for processing

Personnel

• Hire qualified applicants, following established policy
• Ensure on-the-job training for department staff
• Develop performance standards and manage department staff accordingly
• Conduct performance evaluations of department staff and participate in evaluations of other staff
• Ensure that all department workers have up-to-date job descriptions and periodic reviews
• Take and document disciplinary action as needed following established policy
• Schedule hours for the Produce Department within the budget allocation
• Hold Produce Department meetings at least bi-monthly
• Create and maintain a safe working environment for the Produce staff in coordination with the Safety Committee

Financial Performance

• Develop and administer a departmental budget with assistance from the store Manager
• Attain sales and margin goals for the department
• Report weekly in store huddle on variations from budget
• Submit performance evaluations on Management Team members

Other Duties

• Attend management or other meetings if scheduled and as directed
• Ensure, in coordination with the Store Manager, that all areas meet lawful standards for food handling safety
• Perform other tasks as assigned

Requirements

QUALIFICATIONS

• At least 2 years of supervisory experience
• At least 3 years of experience working in produce
• Must be flexible with schedule, covering staff when needed
• Commitment to the mission and goals of Weavers Way Co-operative Association
• Commitment to superior customer service
• Exhibited ability to work well in a team setting
• Ability to manage and control inventory
• Ability to supervise staff -- including hiring, training,      evaluating, and directing
• Proven understanding of and ability to uphold personnel and      operational policies and procedures
• Strong two-way verbal and written communications skills
• Attention to detail and good organizational skills
• Demonstrated ability to multi-task and remain calm under stress
• Demonstrated ability to work independently and exercise independent      judgment
• Exhibited ability to follow through on commitments
• Ability to develop and manage a departmental budget
• Proven math skills
• Ability to lift up to 50 pounds, use stairs, and be on feet for long      periods
• Computer literate
• Be or become upon hiring a member in good standing of Weavers Way      Co-op