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Product Advisor

Job Description - Product Advisor



Product Advisor


This position reports to the Sales Manager.


Job Overview:


Do you want to be part of a family-owned and locally operated business that has served the area for over 110 years? Earning the trust of our customers, employees and community is what drives us to be better. The Fairmont Ford store is looking for a Rockstar Product Advisor.  We are proud to be a fast-paced, high-energy, forward-thinking company that is looking for experienced professionals with all of the same attributes!


What We're Looking For:


Our growing Sales department is looking for ambitious and self-motivated person to join our team. No automotive experience required, we offer a base salary and bonus incentives. If you have experience in retail sales, wireless sales, customer service or any related industry and are looking for an opportunity to grow and develop your career, apply here!  Our main goal here is to provide exceptional customer service.


Benefits:



  • Medical insurance

  • 401k match

  • In-house training program

  • 40 Hour work week, and only 16 Saturdays a year

  • Paid vacation

  • Great opportunity for a long and successful career

  • No Sundays! 

  • No Major Holiday!

  • Profit Sharing


Responsibilities and Duties:



  • Approach, greet and offer Rockstar assistance or direction to any customer who enters the dealership showroom or sales lot

  • Assist customers in selecting a vehicle by asking questions and listening carefully to their responses

  • Explain product performance, application and benefits to prospects

  • Describe all optional equipment available for customer purchase

  • Be well versed in Social Media such as Facebook and Instagram.  Help put us on the map with valid content.

  • Build strong rapport with customers

  • Perform high-quality, professional and knowledgeable presentation and demonstration of new/used vehicles

  • Learn to overcome objections, close sales and perform all other steps of the sales process in accordance with company standards

  • Report to the Sales Manager regarding objectives, planned activities, reviews and analysis


 


Qualifications:



  • Enthusiastic with high energy throughout the sales workday

  • Outgoing with a friendly personality, especially while handling objections and negotiating pricing

  • Have quality customer service skills

  • Possess strong communication skills

  • Must have a clean and valid driver’s license

  • Have a positive attitude and mindset.

  • Come to work to work hard and achieve goals.

  • Work hard to find a way to say yes and help the customer.

  • Work as a team towards common goals.


We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.




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