Product Analyst

Important Application Submission Information

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Position Summary

This is the second level of a four-level job hierarchy.  Employees at this level solve more complex problems with some supervision.  Incumbents are expected to develop advanced skills and the ability to work with greater independence. They effectively apply fundamental concepts and procedures to work that is fairly complex and varied. The Product Analyst provides analytical support to Product Owners or Product Managers engaged in the discovery, design and delivery of products.

Responsibilities

• Assist product owner with user research and story writing
• Ability to perform three or more of the following key activities within a product team process mapping, value stream mapping, process analysis, process design, methods development, performance standards & metrics development, ROI analysis
• Perform quality assurance tasks
• Support change management functions to ensure successful product implementation
• Collaborate with product team to understand opportunities for continuous improvement initiatives and potential areas to gain efficiencies or cost savings
• Utilize data to help teams develop and implement solutions

Required/Basic Qualifications

• Bachelor degree in Business, Engineering, Information Management or similar discipline
• 2 years related work experience
• In lieu of Bachelors degree(s) AND 2 year(s) related work experience listed above, High School/GED AND 6 year(s) related work experience

Additional Preferred Qualifications

• Experience with new product development and stakeholder engagement
• Experience with Jira
• Understanding of the SDLC process
• Ability to work in an agile environment with bi-weekly releases
• Two or more years of work experience in utility industry
• Generation, transmission, and distribution knowledge and/or experience
• Ability to quantify opportunities with minimal existing data
• Ability to create and use visual representations of ongoing data tracking activities and outcomes (i.e. through data dashboard)
• Strong written, visual and verbal communication skills
• Attention to detail
• Problem-solving and analytical abilities
• Ability to handle multiple competing priorities
• Deeply curious, always looking to learn and improve with a bias towards action
• Ability to research and gather data
• Collaborative in problem solving and working style to drive change through influence
• Demonstrated relationship building skills
• Proficiency with MS Office

Working Conditions

• Office environment with occasional travel to support end users or project team members in larger forums
• Hybrid Mobility Classification – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable daily commute to the designated Duke Energy facility.
• 3 days per week in office

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Travel Requirements

Relocation Assistance Provided (as applicable)

Represented/Union Position

Visa Sponsored Position

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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