Product Content Specialist

Description

 This role is open to Remote, Hybrid, or On-Site in Indianapolis, IN. Preference for Indianapolis, IN area candidates, as well as remote candidates in: IN, IL, OH, WV, WI, GA, AL, FL, LA, or TX 

The Industrial Service Group (ISG) is growing quickly through the acquisition of companies that are specialized in providing service and distribution of critical rotating equipment and parts directly to industrial customers. To propel our next stage of growth, ISG is embarking on a digital transformation to offer B2B eCommerce, building a multi-storefront, omnichannel offering.

The Product Content Specialist will report to the eCommerce Manager and the role is a critical team member responsible for the gathering and management of product attributes needed to accurately display products on eCommerce. 

The individual in this role will partner with other product content team members and cross-functional representatives from ISG’s brands to execute a wide range of tasks, including content changes/updates in the Akeneo PIM, product data gap analysis and researching new data sources. 

The Product Content is part of ISG’s Corporate Marketing and eCommerce Dept, which includes Marketing, eCommerce   and Product Content teams. This role requires a versatile professional with a   well-rounded skillset and the ability to work in a fast-paced environment.

Key   Responsibilities:

• Role reports to eCommerce Manager and requires the ability to work cross-functionally with internal teams and outside agencies.
• In partnership with the eCommerce team and Sales teams, the goals of the product content specialist are to enhance findability through SEO and provide customers with the information they need to make a purchase with confidence. 
• Central to the position is the capability to work with large data-sets and manage the data within the PIM (Product Information Management) ensuring the data is the single source of truth for all information about ISG’s products, such as but not limited to: OEM brand, product ID number, product description, specifications, attributes, images, weights, dimensions, list price, etc.
• Experience working with a PIM is required. Experience working with Akeneo PIM is a plus.
• Review data analytics and translate into KPI and metrics reports with analysis and recommendations for continuous improvement.
• Lead projects that advance the PIM’s database based on customer analytics and competitive analysis.

Compensation

This position is benefits eligible, full time, salary, exempt.

• Target Salary for well qualified candidates: $60-80,000 annual
• Benefits include medical, dental, vision insurance, 401(k) contribution and match program, PTO, short and long term disability.

Requirements

• Bachelor's degree in Business Administration, Data Analysis, Data Sciences, Information Technology or a related field.
• Experience setting up, manipulating and migrating data and working within an eCommerce platform.
• Required proficiency in managing PIM, Microsoft Excel. Experience working with Akeneo (PIM) and BigCommerce (eCommerce platform) a plus but not mandatory.
• Ability to multitask and prioritize effectively in a fast-paced environment working with a multi-dimensional team – eCommerce, Sales, Operations and IT.
• Strong organizational skills with a keen eye for detail.