Product Development Coordinator

About Us:

At FreshCut Paper, we’re redefining traditional greeting cards by transforming paper into unforgettable works of art. From life-sized pop-up bouquets to intricate cards and imaginative gifts, we push the limits of what’s possible with paper through design and innovation. Every piece is crafted to surprise, delight, and make meaningful connections feel extraordinary.

As a fast-growing, design-driven startup, we’re building a brand at the intersection of art, emotion, and ecommerce. Our team is scrappy, strategic, and highly collaborative. We thrive on bold ideas, inventive problem-solving, and creating experiences that stand out in a crowded marketplace. Together, we’re shaping not just a product line, but a new way to celebrate and connect.

Our beautiful office is located in the historical Bradford Mill alongside a community of start-ups and artists.

The Opportunity:

FreshCut Paper is seeking a Product Development Coordinator who shares our passion for details, quality, and thoughtful design. This is a hands-on, detail-oriented role supporting the full product development process—from concept handoff to final production. Reporting to the Director of Product, this position is the liaison between our U.S. design team and our China-based product development team to help bring beautiful, imaginative paper goods to life.

As our team and product lines grow, this is a great opportunity for someone who is excited to work with a lot of details, thrives in a fast-paced environment, and is eager to grow their skills in production, project management, and global communication.

Key Responsibilities:

• Support product development details across all SKUs, from design handoff to mass production
• Own all product-related communication between US and China product development teams 
• Prepare materials, summaries, and document action items for weekly production meetings
• Track and organize samples, revisions, and approvals to keep projects on schedule
• Review production files and samples for accuracy and quality
• Identify and implement process improvements to increase efficiency and reduce errors
• Assist in sourcing materials, gathering specs and costs, and coordinating compliance documentation
• Manage product data and calendars using Smartsheet, Google Suite, Notion, and Excel
• Maintain production templates, SOPs, and file accuracy
• Collaborate with design, operations, and marketing to align launches with seasonal timelines

What We’re Looking For:

• 3–5 years’ experience in product development, project coordination, or production—ideally in consumer goods, stationery, or paper
• Familiarity with print and mass production processes
• Experience working directly with overseas manufacturing partners
• Excellent verbal and written communication
• Highly organized, reliable, and detail-oriented
• Calm, proactive, and solution-oriented under pressure
• Familiarity with Google Suite, Adobe Illustrator, and Smartsheet or other project management tools
• Willingness to flex schedule for global collaboration
• Ability to travel internationally up to twice a year

• Opportunity to contribute to a fast-growing, design-driven consumer brand
• Collaborative and creative team culture
• Health insurance (medical, dental, vision)
• 401(k) or retirement savings plan
• Flexible PTO
• Paid parental leave

FreshCut Paper complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means that we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment.

Equal Employment Opportunity Statement: FreshCut Paper is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, gender, age, disability, veteran status, marital status, sexual orientation, or any other protected class.