Overview: A Product Engineer is primarily responsible to oversee the RMA lifecycle in product. The engineer will need to have a strong technical engineering background. They are responsible to identify and solve any technical challenges during the RMA enabling stage of a product. They will be required to collaborate with various teams to ensure the product meets the customer’s requirements. After the product is serviced, they will monitor the performance of RMA process to identify situation for continuous improvement.
Duties and Responsibilities
Oversee the start of RMA process to ensure productivity and safety.
Design RMA process referencing the product manufacturing processes.
Review product specification with Foxconn and customer teams.
Determine product BOM to prepare RMA material usage.
Communicate directly with customers product engineering teams during the RMA process to review process & specifications.
Product Engineer to have a deep learning of shop floor systems and Foxconn Service system (Wareconn.com ) to maintaining BOM and process through cloud systems.
Determine proper tools, equipment and fixtures and ensure they are properly distributed to service production.
Create or revise product SOP’s for RMA process.
Skills/Knowledge Requirements:
Experience in managing and handling of electronic tools, equipment, and fixtures.
PCB/PCBA experience is highly preferred.
Advanced analytical and problem-solving skills.
Used to different software and hardware systems.
Skilled with Microsoft Office (Word, PowerPoint, Excel, Outlook, etc.)
Excellent written and verbal communication.
Organizational skills for planning, multitasking, and time managing.
Attention to detail.
Strong intrapersonal skills.
Education and Experience
Bachelor’s Degree in Electrical Engineering, Industrial Engineering or similar field is preferred.
3 years or more Product Engineer experience is preferred.
2 years of Electronics Manufacturing experience is preferred.
About FoxConn Assembly, LLC Foxconn Assembly, LLC is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws.
Foxconn Assembly, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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