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Product Information Specialist

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Number of Applicants

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Job Description - Product Information Specialist


Work with sales reps, account managers, receiving and eComm to input and update product information within ERP, WMS and Shopify as well as monitoring UPC creations and registration.

Ability to jump in and help whenever and wherever. Team mentality.

Product Creation

Input new product, maintain existing product in ERP and WMS systems.

  • Request Type
  1. Asana Subtasks
  2. Email
  3. Google DM
  4. Text Message (rarely)
  • Product Type
  1. Blank Products
  2. Mass upload skus
  3. Onsite has pre formatted vendor pricelists
  4. Manual format vendor pricelists
  5. Manual Sku Creation - create 1 size, clone the rest
  • Finished Products
  1. Mass upload Skus
  2. For ecomm items: export from Finale, sync with Onsite template
  3. Research and manually add:
  4. Components: blank style (create blank item if it’s not in ERP), colors, sizes, blank cost, source of sale, product type. 
  5. Source of Information: Xebra, Asana Tasks
  6. Thumbnails. 
  7. Source of Information: Finale (ecomm items), not sure about regular finished items
  8. Comps.  
  9. Source of Information: Asana Tasks, Xebra
  10. Design IDs. 
  11. Source of Information:Asana Tasks
  12. Manual Sku Creation - create 1 size, clone the rest
  13. Research and add:
  14. Can be Cloned: Manually update larger sizes
  15. Components: blank style (create blank item if it’s not in ERP), colors, sizes, blank cost, source of sale, product type. 
  16. Source of Information: Xebra, Asana Tasks
  17. Can be Cloned: 
  18. Thumbnails. 
  19. Source of Information: Finale (ecomm items), not sure about regular finished items
  20. Manual Add:
  21. Comps.  
  22. Source of Information: Asana Tasks, Xebra
  23. Can be Cloned: 
  24. Design IDs.
  25. Source of Information: Asana Tasks  

Asana Task Management

Update Asana Fields, mark complete all subtasks once they have been fulfilled.

  • Asana Fields to Update:
  1. Ecomm Sku #(80% it’s already filled in by ecomm dept. If not, email them or find it yourself in Finale)
  2. Order Entry Product # (ERP) - copy & paste
  3. Finale Item # (WMS) - copy & paste
  4. Item Status - drop down
  5. GS1 GTIN/UPC Listing - copy & paste
  6. GS1 GTIN/UPC Status - drop down
  7. POM Product Status: STYLE SKU CREATED - drop down
  8. Subtasks to Update:
  9. Blank Item Needed
  10. Create/Assign GTINs
  11. Create Product for OE and Finale
  12. Finished Item Needed
  13. GS1 UPC Barcode Verify Online
  14. Item Needed
  15. Patch
  16. Product Creation: Finished Item (subtask for ecomm items)
  • Royalties
  1. Manage royalties applied to products in the ERP system
  2. Manage royalties applied to products in WMS system
  • Sku Control
  1. Develop and maintain sku generator for all reps to utilize when creating finished items in Onsite
  2. Oversee sku creation to ensure consistency
  3. Work with ecomm to ensure accuracy 
  • GS1 UPCs
  1. Oversee UPC reservation, verification
  2. Maintain UPC file
  3. Maintain Reference files (create script to auto update all reference files when the Main UPC listing file has been updated)
  • Request Types
  1. Email
  2. Google DM
  • Add skus to reserved tab in Main UPC Listing File (Google Sheets file)
  • Email royalties and EDI with product description, product skus and reserved UPCs
  • Update Asana Task Form with UPC information and UPC status
  • Update Shopify if sku is on the site and UPC information hasn’t been updated
  • Export Information from Shopify and upload to GS1
  • Take upload report and add to Main UPC Listing file, use this to double check the UPC count on GS1 website. Rows must be 1 more than what is on the GS1 site (that extra 1 is the header row in Google Sheets file)
  • Update GS1 status in Asana Task
  • *sometimes skus will not need to be registered, case by case (depends upon the job) basis.

Requirements

Bachelor's Degree or 3 years work experience.

Excellent communication skills.

Ability to work effectively with individuals at all job levels and across all departments.

Must be highly organized, detail-minded, and able to work within clear deadlines.

Ability to work independently with limited supervision, while also being a solid team player.

Proficiency with Microsoft Word, Excel, and Outlook


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