Product Information Specialist

Job Title: Product Information Specialist

Monthly Pay: $3,484 - $5,204 USD per month

Summary:

Working in a product information management system such as Salsify, the Product Information Specialist maintains accurate product attributes and specifications for online store listings. This focused role helps customers and internal teams find consistent product information and understand what each item offers. The position sits within the product management team, works under a product information team lead, and collaborates with product managers, ecommerce colleagues, and customer support staff. This is a fully remote, desk-based position offering work from home in Texas, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary.

Job Responsibilities:

• Review incoming product update requests through a shared work queue, checking the requested changes, affected items, source information, and assigned priority before starting work.
• Compare submitted specifications with approved product reference materials, identifying missing attributes, inconsistent units, duplicate entries, or unclear values that need clarification before an update proceeds.
• Maintain product names, identifiers, dimensions, materials, and category attributes in a product information management system such as Salsify, using established field definitions and approved values.
• Organize product attribute comparisons using a spreadsheets and data entry tool such as Google Sheets, checking formats and flagging differences for review rather than guessing.
• Track assigned updates in a project management tool such as Asana, recording current status, outstanding questions, dependencies, and the next action needed for each request.
• Contact product managers or designated product owners when source details are incomplete, and follow up on unanswered questions before the agreed completion point.
• Escalate conflicting specifications, recurring attribute errors, or changes affecting multiple listings to the product information team lead, explaining the issue and affected items clearly.
• Check approved updates in the online catalog after publication, confirming that product attributes display correctly and reporting any mismatches to the responsible ecommerce colleague.
• Maintain clear change notes that identify what changed, the approved source, and any unresolved questions so colleagues can understand the update without repeating earlier checks.
• Meet quality expectations through accurate attributes, timely turnaround, complete notes, and consistent follow-up, while sharing recurring information gaps during team reviews to support better instructions.

Qualifications:

• High school diploma or equivalent.
• About 1-2 years of experience maintaining product information, ecommerce catalogs, or structured product data preferred.
• Familiarity with product identifiers, attribute definitions, category structures, units of measurement, and the importance of consistent customer-facing specifications.
• Ability to compare reference sources, recognize missing or conflicting values, and apply established checks without introducing unsupported product details.
• Comfort learning product information systems, spreadsheet filters and sorting, and task tracking tools through guided practice and written procedures.
• Clear written communication for clarification requests, change notes, and handoffs to product managers, ecommerce colleagues, and the team lead.
• Reliable computer, high-speed internet, and a quiet private workspace suitable for focused remote work and routine team conversations.
• Availability for the 40-hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.

Perks & Benefits:

• Fully remote work from home in Texas, with responsibilities completed through online systems.
• Structured onboarding and training on a product information management system such as Salsify, a spreadsheets and data entry tool such as Google Sheets, and a project management tool such as Asana.
• Regular check-ins with the team lead to review priorities, answer questions, and discuss work quality.
• Opportunities to strengthen product data quality, attribute verification, and cross-team communication skills through practical assignments.
• Health coverage, paid leave, a 401(k), maternity leave, and stipends.