Product Manager

Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you.  

We are seeking a Product Manager to join our team playing a key role working closely with business stakeholders to define requirements, prioritize the product backlog, work with the product owner, development teams, and maintain the vision of the product. Additionally, you will develop the Minimum Viable Product (MVP), work closely with the UI/UX teams to streamline the user experience, and assist with product road-map development. 

We’re looking for someone who understands the big picture but can dive into the details. Someone who can quickly understand what’s possible, plan, prioritize the work, and lead teams to deliver great products and features. Product Managers at Propio are data-driven decision makers, building new features and products that touch people looking for language services. We expect our Product Managers to help explore key opportunities for growth, create stellar customer experiences, and support all aspects of the business.

Key Responsibilities:

• Collaborate with internal teams on new product features, improvements, and user journeys 
• Work closely with sales and client success to define customer business problems, develop a solution, and communicate delivery timelines 
• Work with senior management and contribute to the formulation of Propio’s overall product vision and strategy 
• Develop product roadmaps aligned with business priorities, client requests, and stakeholder needs 
• Write product requirements, collaborate with UX designers and the development team to develop a solution to business problems 
• Translate business requirements into functional user stories for the development team
• Work with the product owner working within an agile team in executing product backlog in a prioritized way
• Build trust and effective relationships with peers and cross-functional teams 
• Effectively drive engagement with new features and enhancements 
• Track success of features and maintain a feedback loop with core stakeholders 
• Develop and deliver product training to internal key stakeholders for new product releases 
• Work closely with other teams or team members to create materials including white papers, help documentation, blog posts, and customer presentations 
• Collaborate across internal partners (Sales, Client Success, Implementation, Development, and Marketing) as well as external customers to understand challenges/requirements for innovative solutions that help customers get to agreement faster 
• Co-ordinate and execute beta/pilot releases 

• Bachelor’s degree in business, a related field, or an      industry related discipline 
• 6 years of experience as a Product Manager or in a Product role in a software development environment 
• Strong ability to influence and work collaboratively with cross-functional teams across all departments within the organization 
• Ability to make key decisions under a cloud of uncertainty with limited information 
• Experienced working with Scrum development methodology serving in the product Manager role 
• Ability to juggle multiple priorities and thrive in fast-paced environments 
• Demonstrated collaboration, negotiation and conflict resolution skills 
• Excellent written and verbal communication skills 

Preferred

• Pragmatic Marketing Certification is Preferred but not required
• Prior experience with Language Services business and Translation is preferred 
• Prior experience within the Healthcare tech space is preferred