Product Manager, AI

At MSL, we’re on a mission to make every client more influential and a positive force of influence in the(ir) world. Why? Because we know that influence = impact and the more influential you are, the more impactful you can be. We’re proud to partner with incredible brands, companies and leaders who want to push boundaries and create change – and we’re looking for passionate creators and storytellers who want to do the same. But it’s not just our work (and the awards we win for it) that energizes us, it’s who we are as a team. A team of powerhouse professionals that is driven by three core values: Leading, Learning and Loving. A team that has ranked us a “Best Place to Work” in the industry year over year. If you like what you’ve read so far, please go on for details on the Product Manager role we have open.

What we’re looking for: A Product Manager focusing on how MSL deploys, governs and scales AI agents across the agency. 

What You’ll Do: You’ll work alongside the SVP, AI Enablement Lead & MSL’s Chief Digital & Talent Officers — partnering across pillars and Centers of Excellence to operationalize the systems, governance structures, and knowledge infrastructure that make agentic PR work possible and repeatable. You’ll map intelligent agents to real communications workflows, own how those agents are documented and governed, and help define what it means for a PR agency to operate with AI at its core. If you are OBSESSED with AI and are a curious learner, this role was built for you.

• Drive and support the product management layer and systems management of MSL’s agentic ecosystem, mapping agents to communications workflows across earned media, creative content, strategy and account management.
• Build and maintain governance frameworks that define how agents are deployed with monitored, updated, and retired -responsible AI in practice – you own the best practice playbook and internal approvals & submissions.
• Steward MSL’s AI knowledge base: prompt libraries, staging files, proper taxonomy and use case documentation, keeping our Ai operating components organized so teams can actually use them and extract value.
• Contribute to enablement and onboarding infrastructure so adoption scales beyond early adopters.
• Stay close to the external AI product landscape, what’s shipping at startups, what’s emerging in agentic frameworks, what’s relevant for communications and happening across the competitive landscape.

• 4+ years in product management, agentic systems, or AI operations-you have deployed, tested and shipped AI solutions.
• Deep familiarity with LLM-based tools including Microsoft Copilot and Anthropic’s Claude.
• You embrace change with scenario planning and have the ability to be calm, flexible and adaptable under pressure.
• Comfortable mapping technology to human workflows - you’ve sat in the room with the operators and translated what the tool does into how people actually work.

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected].

All your information will be kept confidential according to EEO guidelines.